Find hotels in Big Creek from SAR 87

"The breakfast menu was excellent and the fruit local and fresh. The room overlooked the beach and was close enough to hear the sounds of the waves. The shower didn't work in our room. Pointed it out to management but it was never fixed. Probably still isn't. Don't get assigned room 101."

"Staff was friendly. We got one of the cabins on the water. It was cute, but i kind of wish we would have got one of the landbased rooms."

"I really wanted to love this place. The property itself is beautiful—lush trees, birds everywhere, and a very peaceful setting. The owners also provide snorkeling gear and kayaks, which is a nice touch. However, several issues made our stay disappointing. We booked a cabin advertised as oceanfront, but the view was completely blocked by palm trees—no ocean visible at all. When I asked about it, I was told another cabin with the correct view couldn’t be cleaned in time and was reserved for the next day. What was frustrating is that the cabin was empty, yet no effort was made to accommodate. While I understand they mentioned having issues with their washing machine, that should not impact a guest receiving what they specifically paid for—especially when a solution was clearly available. Other concerns: we only received two towels, which were changed once during our 3-night stay. There is no AC (worth noting), and the cabin uses screens instead of windows—some of which were broken, allowing insects inside. The biggest issue was roaches. We found them in every area—bedroom, bathroom, walls, couch, and even near our luggage. It was constant and very uncomfortable. We contacted Expedia, but due to the late hour and remote location (boat access only), we couldn’t relocate. The owners seem kind, but the situation was not handled properly, and no apology was offered about the roaches despite being notified. With better maintenance and customer service, this place could be great."

"AC good "

"Our villa was great. So peaceful with beautiful views and a lovely pool. The location of the property was amazing and Polo beach nearby was great to spend the day at when the waves were too big at Red Frog. The store had decent options although more fruit options would have been nice. It was nice to be able to get rides around when needed. Downsides were the restaurant.. the food wasn't great and service was very slow. We wished we had eaten more at Palmar lodge next door as it was great. The other downside was the tour that we booked through the front desk to see Zapatilla. I messaged to confirm in the morning and it was pretty apparent that they had forgotten to book something and scrambled to find another boat and driver at the last minute. We were told the day would include snacks and fruit and drinks and all we were provided was two small warm bottles of water. We also stopped at a place for lunch that took well over an hour and while we were sitting there, our driver left with the boat and all of our belongings without telling us where he was going. The beach was beautiful but the snorkeling was mediocre and overall not worth the money. We still tipped our driver after and then were not pleased to see at checkout that they had added a large service fee onto the booking without telling us. Overall a beautiful location and property but needs some work on communication and food."

"Location right near the airport. Very convenient. It was a very short walk to Bocas town where there were lots of restaurants to choose from "

"Good location only a $2 taxi ride minutes from Bocas town. Steps to the road where taxis pass every few minutes. Clean, friendly hosts and home made breakfast."

"The Cabañas Naturaleza are a great place to stay. The owner is very responsive to any inquiries that we made. The location is 4km from town but there were a few restaurants within walking distance and taxis drive by on a regular basis, if you would like to go to town. The cabins themselves are very well kept and provide a kitchen and private pool. The maintenance staff was very friendly and helpful in looking after the grounds and supplying bottled water when requested. I would recommend staying here without hesitation. A much enjoyed stay."