"We didn't get to stay here as there was a leak that damaged room we were supposed to stag in! They couldn't even be bothered to fund us somewhere else to stay disappointed it was my birthday weekend so had to come back home"

"Our stay at the White Hart Royal Hotel for our 9th wedding anniversary was a very disappointing one. The rooms were extremely dated - they didn't offer refrigerators, smart TVs, or safes - completely unacceptable for a comfortable stay. The floor in our room sloped so badly that I actually ran into a table while trying to make my way to the restroom during the night. To make matters worse, the curtain was broken, allowing bright street lights to flood the room all night long and making proper...