"The room/apartment was basically a bedsit in a HMO in an unsafe, dangerous area of the city. Immediately above a dodgy takeaway. Mouldy shower, kids stickers all over the furniture, outdated and not remotely like the pictures. The photos in the listing are not for this property which should be made explicitly clear. The door for the bedsit had a 1inch gap underneath and we did not feel safe leaving our valuables in there whilst we went out. All sorts of unsavoury people hanging around the ...

"Hassle free and clear instructions on checking in."

"Left a message cancelling my room on the afternoon of my booking. I tried calling and they didn't answer the phone as they also didn't to Hotels.com. Had to book another hotel at very late notice which was more expensive. "

"This was a great stay. A beautiful heritage property. Felicia and her Paul were fantastic hosts. We stayed with our son his wife and their 22 month old toddler. They could not have made us more welcome. Felicia was very accommodating about breakfast and other things as our son was running the Cheshire held marathon. The breakfasts were all delicious. Highly recommend this as a place to stay."

"Room and bathroom were very clean. The only difficulty was communication on how to get into the building which required a code. "

"Home from Home. Ideal for me. Breakfast spot on. Definitely going back when time allows. Thanks for looking after me. "

"The hotel area smelt of curry and beer with sticky floors, which was not a good start. The person at reception was confused why I was there, then realised I was the last person they were expecting. When I did get a key, there was silence before I asked where the rooms were. The bathroom smelt mouldy (which it was), the shower plumbing needed to be cleared as it was blocked, and the sink plug locked in place. The steps down to the fire escape had 'stuff' stored on them and at ground level more...