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"Great location and a nice hotel"

"Such an amazing experience, I would give more than 5 star I would! I travel frequently and usually stay at Hilton hotels, but staying at Ark Hotel was an unexpectedly wonderful experience far better than what I’ve received at many branded chains lately. Hilton, in particular, feels increasingly franchised and impersonal, with some staff seeming entitled and disconnected from what true hospitality should be. At Ark Hotel, I was warmly welcomed by Supervisor Riad and the amazing team Kiya, Thristarn, Zainabu, and the evening crew Kingsley and Samuel. They all went above and beyond to make my stay exceptional. Their caring, professionalism and attention to detail truly stood out. A special thank you to the awesome supervisor Riad, who was the reason I initially booked the Hotel. And a heartfelt shoutout to Kiya and Jordan—they are the reason I kept extending my stay. I was only supposed to be there for two nights, but ended up staying much longer because they made me feel genuinely cared for, not just like another guest. I was hesitant at first, but I’m so glad I gave Ark a chance. The amenities are top-notch, the environment is safe and peaceful, and I haven’t slept this well in years—literally got a full 10 hours of rest, which never happens! Ark Hotel has truly raised the bar. I’ll definitely be back, and highly recommend it to any traveler looking for a hotel that truly understands hospitality. "

"Great location- great room - good food"

"Lovely staff. Clean room. The feature of being able to connect to the TV was nice to have too."

"Excellent facility"

"Very good "

"Very enjoyable stay, pool, steam room and sauna were great and breakfast was delicious. Fabulous selection of hot and cold food, all very fresh and well cooked."

"Friendly staff, clean well appointed and decorated hotel. Easily accessible to and from the airport. I'd definitely use it again were I to fly from LCY"

"Overall nice stay! Would have been nice to know that the DLR stop on the train was closed during visit before we got there but overall great stay! Checked in early (fee) and ate at the restaurant for dinner on property which was good. Rooms were comfortable and clean. Would recommend if you are traveling to London on a budget."