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"We have enjoyed our stay. The breakfast was good. Reception staff Kelsey was very polite and supportive. She changed our room to our request. She deserves to be rewarded for her customer services skills. "

"This was our first time in Wales and our first self catering holiday. Could not have picked a better place to stay. The cabana we stayed in was perfect for us (2 adults and 2 young kids). The location is ideal as it’s close to Porthmadog to pop to the supermarket, plus not too far from the nearby sites (including Mt Snowdon). The actual site/resort was stunning, great walks around the site including some nice trails in the woods and passing some beautiful waterfalls. Would recommend to anyone, especially those new to self catering. The bar/restaurant were right next to our cabana and we did have the buffet breakfast on our last morning which I could not fault, also having a nice bar as our doorstep was a nice treat. I would stay again if we were to return to this part of Wales. Finally, we didn’t see or need much of the staffs time but we every interaction was friendly and helpful. "

"I came to walk snowdon so the hotel is in a very good location for walking trails and snowdon railway . Will definitely be back "

"Property was clean and staff was thoroughly professional. There is no air conditioning--only a problem as climate changes and if you're traveling with very senior parents. Very limited outlets in the room--none by the bed. A problem for modern travelers"

"Very nice staff an close to everything"

"Lovely building and accessibility "

"Lovely building. Great views from the restaurant. Very friendly and welcoming staff"

"Just sn overnight stay. Room was just right, clean, comfortable and all we needed."

"What a lovely Central Hotel facing the pier, the bed was so comfortable and everywhere was very clean. Coffee, tea, biscuits & chocolates in the room. The breakfast was amazing with good quality bacon & sausage. We was in the family room at the top of the hotel and the only downside was there's no lift but overhaul this hotel is fabulous. Staff are lovely and do a fantastic job. Thankyou"