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"Reception was very friendly and welcoming. Not many amenities within the domaine, and the area's largest attraction, les sBains de Couloubret (the thermal water spa) was closed without warning to travelers, *very disappointing* "

"The parking is paid and is at 15 euros. The pool is 12 euro per room. "

"It is very nice large apartment. The kitchen was well equipped the people and the reception area for check in and chec out were pleasant"

"All great. "

"What can I say phenomenal fabulous beyond excellent service The food is to die for The service is the best I’ve ever had in my life and I’ve been around many hotels Thank you to the staff and everyone that attended to us"

"We had the best stay at Els Llacs- the apartment was lovely, had a beautiful view of the river and it was a great addition to have the spa downstairs There is a supermarket immediately opposite which is great and Soldeu is only 5 minutes away with good coffee and food options "

"Good"

"Awesome staff"

"Our stay at Serras Andorra was wonderful. Everyone on the staff was helpful and knowledgeable. The facilities were just what we required and the staff anticipated all of our needs before we even had to ask. We would definitely recommend this hotel to anyone!"