Take advantage of a terrace, a coffee shop/cafe, and a Japanese garden at Hotel Ambassador. Indulge in a massage and reflexology at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CHF 20.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
Tourism fee: CHF 1.50 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately CHF 9.50 to 22 per person
Rollaway bed fee: CHF 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
We should mention
Pool access available from 8 AM to 11 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Frequently asked questions
Does Hotel Ambassador have a pool?
Yes, this property has an indoor pool. Pool access is from 8 AM–11 PM.
How much does it cost to stay at Hotel Ambassador?
As of 20 Jumada I 2026, prices found for a 1-night stay for 2 adults at Hotel Ambassador on 31 Jumada I 2026 start from SAR 733, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Ambassador pet-friendly?
Yes, cats and dogs are allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Ambassador?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Hotel Ambassador?
Check-out is at noon.
Where is Hotel Ambassador located?
Located in Weissenbühl, this spa hotel is within 1 mi (2 km) of Freibad Marzili, Bern Natural History Museum, and Federal Palace. Bern Historical Museum and Swiss Alpine Museum are also within 1 mi (2 km). Koeniz Wabern bei Bern Station is 12 minutes by foot and Bern (ZDJ-Bern Railway Station) is 23 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff were very kind and accommodating. For Europe standards the bed was on the softer side and the pillows and bedding were quite plush. Would stay there again without question.
Nice location, friendly staff, clean rooms, the beds were lose to my liking and bathroom seemed small but overall good value for the price. I’d stay here again if I could.
We had a lovely balcony overlooking the road. Very small elevator. Nice and quiet courtyard. It was easy to navigate public transit from this location. There are restaurants within walking distance. There was sometimes a weird smell in our room but other than that we had a very lovely stay here.
This does not meet the standard you would expect of a 4* hotel. The rooms are tiny, beds uncomfortable, had to lie the wrong way in bed to get reliable wifi connection and the 'bathroom' is an area of the room with an opaque plastic surround. The gym was awful - 3 pieces of equipment and the temperature of the sauna with no working AC. Pool is tiny.
Staff were lovely and super helpful, but the best thing about this hotel is the lobby.
Free parking was great and tram stop just outside to get into Berm centre worked well using complimentary travel pass. Restaurant menu was limited and a bit pricey but food was excellent quality and beautifully presented. Soa facilities good but would have been helpful to be told we had to collect towels from reception in advance of heading down to use it. Staff very helpful.
The room was clean and offered a nice view, but that’s about it.
Everything else was disappointing, especially considering the high price...definitely not worth it.
The breakfast was of very poor quality.
This hotel definitely does not meet the standards of a 4-star establishment.
Thanks nonetheless to the reception staff, who were kind and professional
I loved everything about this hotel. The staff were very friendly and the hotel room itself was really lovely. They even have a free pool and sauna included with the stay, alongside with bathrobes and slippers if you needed any. We never got to try it out but thought that was a really nice gesture. Another positive perk was the free travel pass around Bern. We had a car - parking was very easy and free. They also have a restaurant within the restaurant. We paid for the breakfast buffet which was 19 CHF each, and the food selection was great.
The room itself was pretty modern - especially the bathroom. I liked the design of the bathroom (had a hairdryer as well). There is also a mini bar inside the hotel room in case you wanted a little drink or snack during the stay, but you would of course have that added to your bill. However, there was complimentary tea and coffee in the room. We stayed in a 3 person room (1 double bed, 1 single foldable bed). The single bed was not the most comfortable bed to say the least. I am a deep sleeper but must say my back hurt quite a bit when I woke up because I could really feel the springs on that bed. However, the double bed was comfortable to sleep in to say the least. Overall, was a very good stay and the city is nearby through tram service. The tram stop is very nearby to the hotel so you won’t have an issue getting into town. We were however able to visit the entire town within 1 day and only stayed in this hotel for 1 night.