Search Castles in Bergeval

"Amazing stay from start to finish 👍"

"The hotel is beautiful and the rooms are modern and clean. The food is exquisite but pricey. Dinner for 2 was 30 percent more than we paid for the room but worth it. The staff seem new or not well trained. It was a bit faulty towers at times. Many young people but when we walked in to the hotel we were kind of ignored for about 10 minutes while 2 people dealt with one customer in french.. we booked for dinner but when we got to the restaurant there were more faulty towers moments when after being ignored again we managed to interrupt someone and were told we’d have to eat inside which was not what we booked. Eventually a manager came and said just wait 10 mins and we will sort it. It took a Long time to get a glass of champagne, like how hard can it be, but I think it’s just they have a bunch of kids working there out of university over summer holidays. Could have given us a glass of something to say sorry .. but it’s very French. You’re a bit of an inconvenience and definitely some of the team have never operated at high level or under stress. But look beyond because the place is so beautiful. I’d definitely come back but next time rock up in my Ferrari and I might get a different reaction. "

"Very nice place, great surroundings, the rooms need renovations "

"Really pleasant check in. Fantastic room (new part of hotel) with complete black-out shutters, patio, comfortable beds, personal safe, fridge, TV, and lovely powerful shower. Good food, especially the Schnitzel. Great local Bitburg bier and Benediktiner Weissbier. Serving staff were very polite and helpful, allowing me to practice speaking German (poorly) but speaking really good English themselves. Very good breakfast selection to suit just about everyone's needs. Will definitely stay here again if in the area."

"It’s a fraud ! Nothing in the pictures doesn’t exists !"

"We liked the size of the room and where the hotel was located in the town. It was easy to access the F1 shuttle and walkable for many good cafes and restaurants. There was also a very cute dog that may have lived with the owner that was a big highlight. We did not like the condition of the hotel or room. The pictures on the website were obviously of a better time for the hotel. The bed was uncomfortable, the two very old pillows were almost not pillows, the bed linens and towels were very worn. The shower had great water pressure but the shower enclosure was awkward and ineffective. The bathroom floor was very slippery with so much water getting on it. There was no tv, the wifi was not good and the parking is just general street parking ( which we had no problem finding parking). Overall, I would personally not stay at this hotel again. It is way too run down and old. However the place would be cute if some love and care was put back into it. "

"We booked a family room for the third week in July. Receptionist welcoming and spoke English. Room was of a good size, with bunk beds over the main double bed for our family. A couple of niggles though: The lighting system is confusing. There are limited instructions as to how to turn them off, though this is in German and French and not English. If you are reading this and having the same problem, you need to click the left hand switch twice to turn them off and have the room and darkness, otherwise every time you turn one light off, another one will turn on in the room. It took a call to the concierge to find this out (I suspect he was a little annoyed, as he told me twice that the instructions were on the wall - maybe expecting Facebook, French or German). Though the room was clean, the carpet needs washing, as there was an order of stinky feet to it. The room was also very hot, even with a ceiling fan, so you may want to bring a fan of your own to keep cool during the night."

"Excellent property, perfect parking and nice rooms. "

"Great Hotel and Restaurant "