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"Staff very helpful especially Michael for our restaurant recommendation and transport assistance. The hotel was very clean, room spotless and the bed was very comfortable. Breakfast was plentiful and tasty. Hotel is set in the heart of old town Bergamo ideal for walking around the walls, shops and restaurants. We caught the bus back to the train station which couldn’t have been easier a short 5 minute walk to the bus stop- I would recommend if coming in by train to utilise the bus up the hill to the hotel as it is quite a hike 40 mins and then the funicular ( which was the fun bit)."

"Q"

"Great location near an airport bus stop and train station. Good value for money. Option to have a 9.50 euro brekky as and when - pay on the day. Also snacks and drinks available to buy. 24 h reception and staff v helpful."

"Staff were very good. We were a party of 65 people and everything went smoothly. Manageress was most helpful in dealing with such a large group. All rooms sorted before we arrived and only charged for the breakfasts consumed. Would use Star hotels again."

"Everything was perfect. Quiet, clean, cheap."

"Was booked for my elderly parents and the staff were very helpful. "

"The superior room was in fact a suite,with balcony and corner jacuzzi bath.Situated a short walk from the high town funicular ,"

"Great staff "

"Exceptional staff and hotel in spectacular location in Cittá Alta"