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"It was a great experience staying this castle hotel. The breakfast was excellent, also your around the hotel was great."

"Amazing place! Very beautiful & quiet. The public spaces are very nice and comfortable. Our room was lovely with a comfortable bed. The bathroom was super nice, also. The best was the owner lady who is such a kind person! "

"On our way from Barcelona to Andora we slept in this hotel for a night. Great staff, great place, clean, calm and the price is reasonable "

"The room is with new facility and modern. Everything is clean. The breakfast is very good. My room has mountains view. "

"Basic amenities. Dated but comfortable beds. I got the biggest 3 bedroom duplex. Great for families. "

"Lovely hostess, welcoming and kind. The accommodation was good and the breakfast plentiful and freshly prepared. "

"The property is fantastic, the room was beautiful, and the facility, in general, was superb; the only concern is the access to the property from the train station. The schedule for the transportation was not clear or shared with guests. I tried to contact the hotel through the Expedia app/website, but they didn't respond to my messages. That was a concern for me because I was traveling with my daughter. "

"We go to Cerdanya every year. This was our first time staying here and we will not return. There was a surcharge for EVERYTHING and I mean, everything. The breakfast is expensive and not well stocked. There were moldy garlic heads served and when I asked if they could replaced with new ones I was told I could scrape the mold off. When I looked at the gentleman like “what?” he changed his mind and went to get fresh garlic. The scrambled eggs were so raw you could pour them onto your plate and people repeatedly had to ask them to replenish the warm food. They charge a fee for the coworking space which doesn’t even have faster wifi than the rest of the facility and is not a particularly cozy space - feels like a cafeteria with harsh lighting. They charge extra to access the spa if you are staying anywhere but in the main hotel building and then when you get there the warm pool isn't even warm enough, nor the steam room or the heated bench. Everything is luke warm. We ate dinner there one night & it went so badly that we booked dinner at a different hotel the second night. Waited 20 min for someone to take our order, when the chicken arrived it was cold and when we sent it back they returned it 20 min later so burned I couldn’t cut it. Then they charged us half price for the meal. Any decent place would have comped it as it was entirely inedible. I sent it back and didn’t eat dinner. The kitchen staff were kind and apologetic but clearly management doesn’t set the right tone."

"Our stay was amazing from the moment we arrived to the moment we left. "