Find all hotels by Independent in Benton Harbor, MI

"Room was clean, the wall paper was peeling in one corner and the room could use a quick vaccum but the overall stay was very good"

"Don't book this location. The property is currently under construction. Pool and hot tub were closed. There was no breakfast. The first room we were assigned had no functioning light in bathroom or the vanity area. In the next room that they assigned us, the toilet was not properly attached to the floor and rocked forward when you sat down. In the night I noticed leakage around the toilet. It was half way across the floor in front of toilet and reached the tub. Don't know if it was sewage of fresh water, but didn't want to step on that coming out of the bath. When I reported it, the voice on the front desk ring doorbell couldn't be bothered to show up in person. He did assure me that he would look into it, in a condescending way that made me think that he believed that I forgot to close the shower curtain and the water was my fault. No apology was given. "

"We've stayed at this facility a couple different times, so I find it satisfactory."

"This hotel is clean, new, and the staff is lovely. We have had to extend stays unexpectedly and they accommodated us without issue. Location is super convenient for us and why we are in town. Close to loads of restaurants and shopping and the tourist areas as well. "

"Found hair in the shower, which was totally gross and not sanitary at all. To make matters worse, there wasn't even a complimentary breakfast, which is a bummer. The staff seemed pretty checked out, I even saw one of them sleeping! Definitely not the experience I was hoping for."

"Staff were very kind, and accommodating "

"Better not charge me !! Your ad on shoi am adws pool and whirlpool . The absolute 1st picture . I called a week before I went . They told me the pools were good . I get there? Pools are closed for the winter. . "

"The house was gorgeous and perfectly suited for our 3 families to gather to celebrate a milestone birthday. The kids loved the bunk room. Perfect getaway. "

"Once again, this was perfect for our family get together. All rooms were great; better yet, the large kitchen, ample room, and great amenities. Watching sunset on the bluff is a spectaular end to any day! Thank you, Mike!"