Find all hotels by Independent in Benton Harbor, MI

"We were initially very happy with the suite, as it had a living area, kitchen, and bedroom. However, the bathroom had serious issues. During the shower, the water in the tub rose to ankle level, and afterward the entire floor was covered in water. The sink also filled up quickly and drained very slowly. Because of this, my family member couldn’t use either the shower or the sink. It also appeared these problems had occurred before. Additionally, the trash bin under the kitchen sink was full, and there were items left behind from previous guests. The front desk staff at check-in was not very friendly. Although the staff later tried to help, it was already late (around 11 PM), so no real solution was provided, only a promise of compensation. Unfortunately, this affected our overall experience. On a positive note, the food was good, especially the fruit with cottage cheese and berries."

"It was really good stayed and excellent for the cleanliness."

"Stay was fine EXCEPT the cleaning crew entered our room at 1001 am. My wife was walking naked out of the shower when the cleaning lady walked in. Necer in all my years has this happened. And am now calling thier coperate office about this "

"Stayed here before and it was great- this time not so much. I booked a king room and they gave me a queen, wasn’t too bothered since I did book through Expedia, and there was no price difference. However our room was not the cleanest, hair in the shower, floors didn’t appear to be vacuumed, trash pieces on the floor. Overall a decent hotel but just had a not so clean room, "

"It had a bad smell throughout the whole place "

"Great stay"

"I was working nearby and i knew i would get back to the hotel room after midnight. I checked in on my way through so i could just go to my room when i had finished work My fault that i did not check the room first. I got back at 2am. Toilet loose on the floor. No coffee machine cupe, water plastic cups No nothing. Thats the good bits. The hotel was occupied by either drunk long term occupiers plus the drug users making lots of noice even at 2am We found a roach on the window wall We went to sleep and shortly after i felt a roach on my hand, and one on my head. This hotel is badly maintained and needs a major upgrade just to be a basic place to stay. There is no breakfast theres no one at front desk, Im not one who generally complains, but this place is a dump. Do not be lured by pictures. They are not true"

"The house was gorgeous and perfectly suited for our 3 families to gather to celebrate a milestone birthday. The kids loved the bunk room. Perfect getaway. "

"Wonderful property to relax with ftiends"