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Top Benissili Hotel Reviews

Denia Marriott La Sella Golf Resort & Spa

8/10 Good

"Beautiful hotel, staff were so helpful and the breakfast was absolutely delicious"

RESIDENCIAL ALCOY

6/10 Okay

"The room had some stains on the counter and we were surprised to find two single beds rather than a double bed. The check-in process was very confusing, further complicated by a language barrier. The building was on the very far side of town and you can stay in the city center for a similar price. I inquired about parking before our stay, but realized upon check-in that parking is not provided by the property and was forced to find street parking nearby. Will not stay again. "

Barceló La Nucia Palms – Adults Recommended

6/10 Okay

"Room - Clean, attractive room with a lovely balcony view. However, it was surprising for a supposed 5* hotel to have no tea/coffee facilities. The TV also wasn’t smart-enabled and only 4 Spanish channels worked. Staff urgently need customer service training. Check-in was unfriendly; after staring at us in silence, the receptionist said, “well do you want to check in or not.” Staff often seemed to stare rather than communicate. At the rooftop bar, staff were holding some sort of meeting/cocktail session and completely ignored us despite the bar supposedly being open, so we left feeling uncomfortable. The two main pools were lovely, but the third was empty, possibly under repair. We also weren’t informed that the rooftop pool was closed for maintenance, despite it being one of the hotel’s main selling points. Charging 25 euros per hour for the spa felt excessive, especially when other facilities were unavailable and there’s nothing else to do on rainy days. Breakfast and à la carte food were 'ok', but the dinner buffet was mostly cold. Service was poor throughout meals: nobody checked on us, there was no apology when we reported raw rigatoni pasta, and we waited over 20 minutes just to place a drinks order before asking ourselves. The hotel was quiet, so it’s hard to imagine how service would cope when busy. Location - The Alsa bus from Alicante train station stops outside the hotel, which is convenient, but getting elsewhere is difficult."

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Top Benissili Hotel Reviews

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Change your mind

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Top Benissili Hotel Reviews

Denia Marriott La Sella Golf Resort & Spa

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