Find hotels near Ben Youssef Madrasa, Marrakech from SAR 325

"Beautiful riad in the heart of Marrakech. The service was amazing, with very kind and helpful staff. The rooms are comfortable, clean, and full of traditional charm. Delicious breakfast and a მშვიდ peaceful atmosphere—perfect to relax after a day in the Medina. I would definitely come back."

"This riad is very pretty. I appreciate that they were able to accommodate us on the ground floor, and also on our breakfast needs. The location is convenient. Close to main street and other venues. I recommend it."

"Riad was very clean. Bed was comfortable. Staff was very helpful. Excellent location. "

"We highly enjoyed our stay at Riad Andallaspa. The building was beautiful, it had several different sitting areas and a spa we unfortunately didn’t have the opportunity to visit but heard from other guests it was great. Abdullah, the daytime concierge, spoke perfect English and was extremely helpful in navigating the city and helping us with bookings. He booked a camel ride in the Sahara trip for us and arranged everything including the driver, Riad stays and much more. Houcin, our driver on the Sahara excursion, was everything we didn’t know we needed for the trip. He seemed to know everyone everywhere, the best spots to stop and eat, the best scenic view points and all the best history and culturally significant spots along the way. This tour turned out to be so much more than a camel ride. His driving skills were incredible as was his ability to drive that many hours and keep a smile on his face the whole time."

"Beautiful riad in a good position with nice facilities like a swimming pool/jacuzzi and a spa. Very helpful staff."

"While it wasn’t exactly what we expected, our stay was excellent. We didn’t realize that the Riad was down a narrow alley, and several streets from the limits of where cars could navigate. Because of that, we did not stay out late, and tried to get back to our room before nightfall. Nevertheless, the location was convenient to many places, and the helpfulness and cordiality of the property manager, Ibrahim, made up for any shortcomings of the property. Upon arrival Ibrahim immediately put us at ease by giving us an orientation to the city, downloading a map that works in Marrakesh, and designating on the map points of interest and restaurants. What’s the new map on my phone all I had to do was follow the arrows and we got to where we wanted to be. He also helped me when I couldn’t get the train tickets to Casablanca that I had reserved in advance. He located a travel agent that was able to get me the train tickets that I needed on the spot. He also communicated for us with the operators of the day trips that we reserved, and adjusted the breakfast times to accommodate the Tour pick up times. He was incredibly helpful."

"The hotel was advertised with Airport transfers - there was no transfers and we needed to pay for taxis"

"Perfect location with lovely staff who are so helpful! Gorgeous room and common areas. Would stay again…. Highly recommended. "

"Very rude and unprofessional staff. The AC wasn’t functioning well and most of the time the room was very hot. Room service is very late and not to the standard of the price paid. Misunderstood the booking days and made me pay for an extra night while at checkin I gave them the dates I was supply to stay, when I told them they need to fix it they argued about the new price and when asked for the authorities they wouldn’t call the police and physically blocked me from leaving the premises to call the police. They held my suitcases and passport in my room and did not inform me that I was supposed to checkout on the 19th until I returned from my day out. Overall customer service is very poor and unprofessional, there is no customer satisfaction not the price paid is worth the amenities. Paid similar price at the ritz and had the best ever experience and service. This shows how the hospitality in French managed hotels in Morocco and the customer service in general still lacking and the bureau of tourism should be aware of these issues. I would not recommend this facility to anyone else in the future."