Find hotels near Ben Youssef Madrasa, Marrakech from SAR 337

"The location was great, the room wasn’t quite up to the standard of the photos and the breakfast was terrible."

"This riad is very pretty. I appreciate that they were able to accommodate us on the ground floor, and also on our breakfast needs. The location is convenient. Close to main street and other venues. I recommend it."

"Riad was very clean. Bed was comfortable. Staff was very helpful. Excellent location. "

"Riad Rafaele & Spa is truly an oasis tucked away in the Medina's busy streets. From the moment you walk through the doors, you immediately feel a sense of calm and warmth that contrasts beautifully with the energy outside. The staff is exceptional, genuinely welcoming, attentive, and always going above and beyond to make sure every detail of your stay is perfect. They are incredibly thoughtful and proactive, always checking in to ensure everything is going smoothly and that you feel at home. The facilities are clean and very well maintained, with a beautiful traditional design that adds to the overall experience. Breakfast each morning was fresh, delicious, and thoughtfully prepared, offering a great start to the day. The spa services were a highlight; truly top-notch. From the ambiance to the treatments themselves, everything felt luxurious and relaxing. A special thank you to Radwan, Ibrahim, Suliman, and Nassima for their outstanding hospitality; they made our stay even more memorable. I would absolutely recommend Riad Rafaele & Spa to anyone visiting Marrakech and looking for a peaceful, high-quality stay in the heart of the Medina."

"We highly enjoyed our stay at Riad Andallaspa. The building was beautiful, it had several different sitting areas and a spa we unfortunately didn’t have the opportunity to visit but heard from other guests it was great. Abdullah, the daytime concierge, spoke perfect English and was extremely helpful in navigating the city and helping us with bookings. He booked a camel ride in the Sahara trip for us and arranged everything including the driver, Riad stays and much more. Houcin, our driver on the Sahara excursion, was everything we didn’t know we needed for the trip. He seemed to know everyone everywhere, the best spots to stop and eat, the best scenic view points and all the best history and culturally significant spots along the way. This tour turned out to be so much more than a camel ride. His driving skills were incredible as was his ability to drive that many hours and keep a smile on his face the whole time."

"Beautiful riad in a good position with nice facilities like a swimming pool/jacuzzi and a spa. Very helpful staff."

"The hotel was advertised with Airport transfers - there was no transfers and we needed to pay for taxis"

"Perfect location with lovely staff who are so helpful! Gorgeous room and common areas. Would stay again…. Highly recommended. "

"Very rude and unprofessional staff. The AC wasn’t functioning well and most of the time the room was very hot. Room service is very late and not to the standard of the price paid. Misunderstood the booking days and made me pay for an extra night while at checkin I gave them the dates I was supply to stay, when I told them they need to fix it they argued about the new price and when asked for the authorities they wouldn’t call the police and physically blocked me from leaving the premises to call the police. They held my suitcases and passport in my room and did not inform me that I was supposed to checkout on the 19th until I returned from my day out. Overall customer service is very poor and unprofessional, there is no customer satisfaction not the price paid is worth the amenities. Paid similar price at the ritz and had the best ever experience and service. This shows how the hospitality in French managed hotels in Morocco and the customer service in general still lacking and the bureau of tourism should be aware of these issues. I would not recommend this facility to anyone else in the future."