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"Welcome to South Indian hospitality here-thoroughly spoiled by the staff. Loved the food - their specialty local ‘malnad’ cuisine added to memories of our trip. Thank you for a wonderful experience "

"AC and WiFi connection was not working during check-In. AC got repaired by Evening and got Wi-Fi comnection next day morning. Property is in good condition and swimming pool is also maintained."

"Peaceful place."

"Property is at a good location but the road is gravel and very hard for two wheeler to go. Rooms don't have the best quality beds. Games and activities are also present. Pool needs more cleaning. Overall good experience but the price is a bit higher."

"Amazing. Calm and serene feeling. Loved the stay. Let’s you disconnect completely and embrace nature. But there’s limited to no internet in the facility and only a common television. So for those who come here expecting tv and WiFi will be in for a surprise. "

"The Serai is in a coffee plantation; it is an oasis of calm in the centre of civilisation. We woke up to the chirping of birds and slept under a canopy of stars, both of which are impossible in the city."

"Excellent facility and very helpful staff.lot of entertainment."

"Stay was peaceful. However, the food price, mainly the buffet lunch/ dinner is costing Rs. 2.5K per person. Any the hotel charges extra for room service (30% of the food order), which we felt was unfair."

"Property was lush green. Great place, backwater view was good. Food was average, roofing was leaking, customer facing executive can be professional, internet and mobile signal both were bad, rooms had bad positioning of fan. Overall not worth for the big money paid "