"Overall, a disappointment. We've stayed at the Island Grand before and it was fantastic. The Rumfish, no so much. 1. We did not get the upgraded villa we reserved and paid for, because "none were available". No compensation. 2. There was no hot water for 2 of our 5 days, due to maintenance on another unit. 3. Paying for parking on-line was a hassle and getting help was challenging because "it's a new system. " 4. The gift shop doesn't open until 3pm?? 5. Rumfish is just a beach hotel. The...

"Second stay at this property, it's truly a hidden gem. We will be back!"