"Reception staff were great when we arrived. The room was nice but the radiator beside the bed was full of dust and the bathroom surfaces were pretty dusty. The sink plug in the bathroom didn’t lift with the lever and had to be pulled out manually. After I left the hotel I realised I had left a dress worth over £100 on the bathroom hook. Called the hotel that day when I got home to be told that reception can’t deal with lost property and that I needed to fill a form in online. Completed the...