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"Staff are incredibly friendly and accomodating. Julie, the manager in the bar is the best! She will tell you where to go for dinner, lunch and help you explore the best parts of Vichy! Cannot recommend this hotel more highly. Outdoor areas are wonderful and they are situated right on the promenade. "

"The location was ideal for getting around Vichy. The immediate area (and the hotel itself) seemed in need of some polishing and updating. My broken French and their English made things easy. We did not try the breakfast. The front desk staff were very friendly and kind. We were there in May and the weather was unseasonably warm. They advertised air conditioning (climatisation) but it was not yet « turned on » for the season so we made do with fans. Opening the window helped but there were mosquitoes! This we found out was standard fare in the other French cities we visited however the hotel in Paris agreed to turn it on centrally, when we asked for it."

"Very convenient, clean and good value for money "

"A good overnight stop, with great staff, clean and comfortable room and a good breakfast. The room was a little tired in places, but everything was clean and working so no complaints from me on that front. Plenty of parking."

"In spite of it being in the process of refurbishment it was clean and comfortable. Excellent receptionist. Very helpful. "

"Very convenient location for the sights, near to restaurants too. Underground car park nearby."

"Another good overnight at an ACE hotel. Good location close to motorway "

"Very friendly. A perfect weekend break for us."

"Very nice, modern spa hotel with good sized rooms that are well equipped like a mini apartment, with kettle, coffee maker, toaster, fridge, dishwasher. It is reasonably priced for what you get and being a resident gives a discount for using the thermal spa facilities. I particularly enjoyed the hammam."