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"We had a fantastic experience staying at the Leonardo Hotel in a family room. From the moment we arrived, the staff were incredibly welcoming and attentive, making check-in smooth and stress-free. The family room was spacious, clean, and thoughtfully arranged — perfect for our needs. The beds were very comfortable, and the extra touches like a coffee/tea station and plenty of towels made a big difference. Our kids loved the space, and we appreciated how quiet and relaxing the room felt after a long day of sightseeing. The location was ideal, with easy access to public transportation and nearby attractions. We felt very well looked after throughout our stay and would absolutely recommend Leonardo Hotel to families looking for comfort, convenience, and great service. We’ll definitely be coming back! "

"excellent."

"Have been staying here for four years now. Staff are very helpful and courteous. Breakfast is amazing. Great location for London and the 02."

"Easy walk to the 02 with lighting along the paths and taking the footbridge over the main road which takes 20 minutes. Good Breakfast and a large room. "

"Such an amazing experience, I would give more than 5 star I would! I travel frequently and usually stay at Hilton hotels, but staying at Ark Hotel was an unexpectedly wonderful experience far better than what I’ve received at many branded chains lately. Hilton, in particular, feels increasingly franchised and impersonal, with some staff seeming entitled and disconnected from what true hospitality should be. At Ark Hotel, I was warmly welcomed by Supervisor Riad and the amazing team Kiya, Thristarn, Zainabu, and the evening crew Kingsley and Samuel. They all went above and beyond to make my stay exceptional. Their caring, professionalism and attention to detail truly stood out. A special thank you to the awesome supervisor Riad, who was the reason I initially booked the Hotel. And a heartfelt shoutout to Kiya and Jordan—they are the reason I kept extending my stay. I was only supposed to be there for two nights, but ended up staying much longer because they made me feel genuinely cared for, not just like another guest. I was hesitant at first, but I’m so glad I gave Ark a chance. The amenities are top-notch, the environment is safe and peaceful, and I haven’t slept this well in years—literally got a full 10 hours of rest, which never happens! Ark Hotel has truly raised the bar. I’ll definitely be back, and highly recommend it to any traveler looking for a hotel that truly understands hospitality. "

"Great location"

"Clean and tidy, nice setting in the bedroom"

"I been to a lot of hotel most good in 1 thing not the other. This one overall is great."

"We booked this for its closeness to the O2. It ended up, not that accessible for the O2, the outside of the building and area isn’t the best but the room itself made up for it, spacious, modern and very clean. So overall, great value for the price "