Find hotels near Beatles Platz, Hamburg from SAR 329

"I want to be fair in my review as the room was very nice and we had a decent breakfast, but we did have an issue which was not dealt with properly by the hotel, leaving us feeling unsafe during our stay. At around 4pm, having paid for an early check-in, someone entered our room without knocking or making an announcement (the room had a doorbell). I guess they quickly realised their mistake and ran off, as by the time my wife went to see who it was, they were gone. I immediately called reception, who didn't answer the phone (not good!) so I went to the front desk and was told they would investigate urgently, letting me know once they had spoken with staff on our floor. We waited in our room for a couple of hours after and heard nothing, so we decided to have a meal in the bar. We returned to our room later in the evening, but there were no messages on the phone/letter under the door so we were understandably nervous that this would happen again. In my view, this was a pretty serious security issue and one that shouldn't happen in any hotel (let alone at a 5-star). We were most disappointed that nobody even bothered to contact us after this had been reported. I mentioned this to the reception staff at checkout, who were apologetic but did not have any further info to give us - nor did they offer a manager to speak with us. I stay in Hamburg several times a year and from now on, it's the Fraser Suites across the road for me! "

"The building is old and expected for the price. There was mold in our room but the linens were all clean and room was as clean as it could be except for that. The Staff was AMAZING!!! They were all so friendly! I would recommend for a quick stay but maybe not with kids as the area is not kid friendly environment."

"Everything was great loved it "

"close to train station staff welcoming and friendly room clean and bright plenty of lights bathroom had great heated towel rail heating very good in the room did not take breakfast so can't comment had a very comfortable stay and would recommend this hotel when visiting Hamburg good value for money"

"It was literally perfect"

"Room was clean when we arrived but der only clean after 3 days of staying.was a hustle to get clean towels everyday,ended up reusing towels coz we never got clean ones.close to Central and restaurants in the near "

"Hotel is modern and clean, it is on a convenient location near two subway stations with direct links to main train station and airport. The rooms are spacious and quiet despite the vicinity to the Reeperbahn. "

"All good and no issues. As expected but nothing outstanding "

"Great hotel and location."