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"Excellent service"

"Convenient, comfortable"

"Great hotel great staff best place to stay before early flight from terminal 5 "

"The hotel is beautifully decorated and very inviting. The staff was friendly and helpful. It was great to have a restaurant onsite as well. My only complaint was the room was very dark. "

"Wonderful experience "

"Nice hotel in lovely area, staff were very friendly especially Luna what an asset she is to the hotel, friendly and helpful great"

"very convenient for heathrow. Walkway from T4 is slightly awkward when landing at T5 as you need to change trains 2 x but overall better than needing a taxi. the room was tired- stain on the wall where something had spilled behind the table- my travelling companion says she saw mold in the shower and had allergy issues. The bed was clean and comfortable- the kettle did not work. Breakfast was plentiful and well run"

"We were there one night just asleep after visiting London. Communal area where you could take your takeaway and eat it friendly staff."

"The hotel rooms were small but clean and safe. The service was lovely. It is a short walk to the tube. It was a great stay for the price."