"We returned to the Kauai palms for a second stay during our Kauai visit due to cancellation from storm damage at another property we had planned. The Kauai palms staff had already returned this property to a condition where you couldn’t tell a hurricane had just taken place. On top of that, one of the staff members (Leidel) who had helped us earlier in the week recognized us by name and welcomed us back to the property. That’s a rare thing in today’s busy large corporate business environment. The smaller, more personal vibe we got from this property and staff will definitely bring us back during our next visit to Kauai."
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