البحث عن فنادق في Bay Island من SAR 265

"Room was clean"

"The first room we were given was occupied. The second room was dirty. The sheets that we couldn’t replace had crumbs in them. We asked the front desk staff for more sheets and towels, and they said they didn’t have access to housekeeping, so we had to reuse our dirty towels and sleep on the only clean appearing bed. The breakfast was subpar. I will never come back."

"Staff was friendly, rooms were clean, but needed some updating."

"The property itself is nice. They were redoing the parking lot when we were there. The breakfast always has plenty of options for kids and adults. This was our 2nd year at this property and the staff was not as friendly as the first year. When asking for more towels because we were only given 2 for a family of 4, it seemed like we were bothering them and it had to be approved to give us more towels. The bathroom in our room did not have full Shower Gel, Shampoo, or Conditioner and it never got...

"The tv was a 25 inch...floors sandy & dirty, smelled bad...best thing about it was the hanging wall art...awful for price..."

"Do not have one negative thing to say about this place. All of the reviews really matched what we experienced."

"Met all our needs!"

"Amazing!"

"Terrible hotel and staff… would not recommend"

"Stayed 10 days for work - Food was terrible Carpets in hallways have years of stain - at least the 6th floor On 6th floor the ice machine was broke apart and flooding - also this is dumping zone for trash so cross contamination w/ ice mist likely Had to ask for a microwave Police called once for disturbance but should have come more than that (more on this) Back door completely broken - anyone can come in and that is usually where people smoke weed Room didn’t have shampoo You will hear...

"location"

"Todo"

"Wonderful, clean and respectful staff."

"The stay was okay, the staff were very helpful and friendly, but the facilities need maintenance."

"Bed too soft Breakfast not satisfied"

"Very poor customer service. I made my reservation two weeks in advance and expected the hotel to honor my booking. On the day of check-in, my flight was delayed, so I called the hotel and spoke with the manager. I explained that I would be arriving late, and she assured me that it would not be a problem. When I finally arrived, the receptionist informed me that the hotel was sold out and that my room had been given away. I was told they had tried to contact me but could not find my phone...

"The bar staff and restaurant staff were great. We really enjoyed interacting with them. The front desk staff efficient and nice. But, we had a few problems in the room that were addressed after I talked to the desk....after few times. -The air conditioner was so loud and made a big bang when it turned on during the night. -I found mold on our sheets. I told the front desk and they said they would get the housekeeper to change our linens. I asked the housekeeper later she didn't seem to...

"The room was clean and comfortable, just as advertised. The staff was also kind and helpful. I really enjoyed my stay at this hotel."

"Hotelroom smelled like cigarette smoke. We let the AC fan run for 6 hours and it still smlled bad. The floor in the room was dirty, full of sand and food crumbs. "

"This hotel is absolutely disgusting. Do not stay here! Rooms are filthy! Mold in bathtub, toilet seat not attached, sticky stuff all over the carpet, broken fingernails next to the night stands, old food and drinks spilt all over the side of the bed. This was the worst hotel I’ve ever checked into. Staff took 2 days to address any of the issues, and acted like our request for a clean room was absurd. No hospitality, no cleanliness and no class."