"The Plaza is the gold standard of Parisian luxury. All of the staff at the hotel are incredibly friendly and helpful -- I don't know how they do it, but they know the guests by name when they see you, they greet you personally, and any requests are met promptly."

"I chose Le Meurice because of its reputation as one of Paris's premier palace hotels. While the property is beautiful and the location exceptional, the service fell far short of what I expected. The disappointment was not one isolated incident, but a consistent pattern of service failures. Our thermostat never worked despite two repair requests. The living room television stopped working on the first day and was never fixed. Housekeeping repeatedly failed to replenish washcloths, requiring...