"Staff members were excellent very helpful professional recommendations to all our families and friends will be back again "

"the AC kept the room cool but the controls were not user friendly, it was difficult to change the fan speed (I did not succeed :-( Anna at the front desk was most helpful and gracious. A real asset to your team."

"So the staff were lovely. But for a malmaison I thought it would be better, having never stayed in one before I dont think I would be rushing back. The room was neat and tidy, the bed was ok, but I was sitting in the chair and glanced down and the radiator was covered in thick dust and the wallpaper was torn, the hairdryer wouldnt go on to the second setting was just stuck at the first and took ages to dry my hair, I was also placed next to the lift so it was quite noisy and i was awoken by a...