Simply Amazing. few rooms, few guests make for a very intimate experience. If you are enjoy design, but traditional, luxurious yet timeless modern - this place is an experience. The quality of design, the details in the flooring, the room items and even the most impressive in the game room, bar room and common areas.
Recommendation: The hotel recommends (if you are taking the ferry from Singapore) to book the Emerald Class ticket. I suggest this - when we arrived at the ferry both times, the...
Simply Amazing. few rooms, few guests make for a very intimate experience. If you are enjoy design, but traditional, luxurious yet timeless modern - this place is an experience. The quality of design, the details in the flooring, the room items and even the most impressive in the game room, bar room and common areas.
Recommendation: The hotel recommends (if you are taking the ferry from Singapore) to book the Emerald Class ticket. I suggest this - when we arrived at the ferry both times, the...
George
Reviewed December 25, 2017Reviewed December 25, 2017
El desayuno era variado. Muy bueno. La oportunidad de mejora está en el SPA, la puerta de acceso al lobby del SPA estaba dañada y no ofrecía un buen aspecto hacia los visitantes, lo cual se percibía como de baja calidad y hacia que la experiencia no fuera excelente. Los precios de los masajes eran un poco más alto, respecto a otros establecimientos de igual calidad que se encuentran en Nagoya. Todo lo demás es excelente.
El desayuno era variado. Muy bueno. La oportunidad de mejora está en el SPA, la puerta de acceso al lobby del SPA estaba dañada y no ofrecía un buen aspecto hacia los visitantes, lo cual se percibía como de baja calidad y hacia que la experiencia no fuera excelente. Los precios de los masajes eran un poco más alto, respecto a otros establecimientos de igual calidad que se encuentran en Nagoya. Todo lo demás es excelente.
Antonio
Reviewed November 6, 2026Reviewed November 6, 2026
The ship was beautiful and well apppointed. We loved the tour that was given and loved learning about the history of how it became a hotel. I would definitely recommend this hotel to anyone looking for a lovely getaway trip from the hustle and bustle of city life. 5 stars
The ship was beautiful and well apppointed. We loved the tour that was given and loved learning about the history of how it became a hotel. I would definitely recommend this hotel to anyone looking for a lovely getaway trip from the hustle and bustle of city life. 5 stars
Excellence as aways. But this time the hotel gave us a most pleasant surprise. As there were no more deluxe rooms (we pre-booked!), they gave us a free upgrade to an even more luxurious Studio Apartment Suite.
My choice for stay every time I go Batam!
Excellence as aways. But this time the hotel gave us a most pleasant surprise. As there were no more deluxe rooms (we pre-booked!), they gave us a free upgrade to an even more luxurious Studio Apartment Suite.
My choice for stay every time I go Batam!
Amazing hotel and wonderful staff! This was our first time in Batam, and we really enjoyed our stay. Everyone was very helpful, friendly, and attentive throughout our visit. We had a great experience and would definitely stay again!
Amazing hotel and wonderful staff! This was our first time in Batam, and we really enjoyed our stay. Everyone was very helpful, friendly, and attentive throughout our visit. We had a great experience and would definitely stay again!
Louise Marie
Reviewed September 21, 2026Reviewed September 21, 2026
overall our stay was excellent. Everything was in order except that no hand towels were provided. Maybe the chamber maid was absent minded and forgot to include it with the bath towels. No problem we just called reception to request for the hand towels.
overall our stay was excellent. Everything was in order except that no hand towels were provided. Maybe the chamber maid was absent minded and forgot to include it with the bath towels. No problem we just called reception to request for the hand towels.
Anonymous traveler
Reviewed December 20, 2023Reviewed December 20, 2023