Find hotels near Basin St. Station Visitor Information Cultural Center, New Orleans from SAR 366

"The staff were all incredibly friendly and welcoming."

"The hotel location is great. The trolley stop is right in front of the hotel on Canal St. The dissatisfaction is with the elevators. They are slow, and some were out of order, which is not an issue if the stairs are available. The stairs are only accessible in case of an emergency. "

"Our first room was really noisy and the staff was helpful and accommodating to move us to a different room that was much quieter and made our trip more enjoyable. I am very particular about pillows , I was not a fan of the pillows but that’s just me. I need extra soft , extra plush. "

"Cozy and very friendly environment Looking forward to stay here our next visit "

"Room was only made up once during my visit. They need to work on housekeeping staff."

"Air conditioning did not work well "

"Breakfast was good but the first morning by 8 we had to wait for eggs. We had a tour booked so we ate everything else and never did get eggs. It was better after that. The rooms were clean but I did find an empty water bottle that did not belong to us. All the staff we talked to were very friendly The reception on Wednesday was a nice added amenity "

"Was nice and clean, everyone was helpful and kind. Close to everything, great location"

"Staff was awesome. Breakfast, also awesome. Our room…. Falling apart. Shower door was stuck and would only open on one side. Rusty and dirty tile. Clearly showing its age. The entry door to the room had clearly been kicked in before. The chain lock was just shoved back in place and was hanging loosely. Early one morning a very large rat was hanging out on the walkway, casually enjoying an early morning stroll. Beds were ok. The lobby was nice. Parking is TIGHT quarters. So don’t expect your larger suv to fit well. Also be aware that half the units are directly above parking. So you will hear any louder vehicles as if they are parking in the bed with you. Motorcyclist especially enjoyed hearing their engines rev at 6am. Woke up thinking we were experiencing Katrina’s revenge! Anyways, it wasn’t the worst place ever. Like I said, staff and breakfast was great. "