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"great staff, could have done with a fridge in room"

"We stayed at this hotel for over five nights and had a pleasant experience. Although we didn’t use most of the facilities, the hotel is in a lovely neighborhood. It’s just a 7-minute walk to a shopping mall and the Underground, which made getting around very convenient. The staff were friendly and helpful throughout our stay. One thing to note: there’s no washer/dryer on-site, and the laundry service that offered by the hotel is too expensive for us, so we googled and found an online laundry service called LaundryHeap and decided to give it a try based on the positive reviews. It was very convenient and reasonably priced at $2.99 per kg with delivery included. Overall, not bad at all. We’d definitely choose to stay at Novotel again on our next trip to London. "

"Hotel is located across from Canning town tube station- excellant location! Lovely hotel and staff where so helpful. I will be back to this hotel when visiting London"

"Loved everything about the place. Great value. "

"The staff was very helpful in all areas very very accommodating Breakfast was amazing hot breakfast for breakfast"

"‏For who Looking for a quite area with transportation facilities near by. Comfortable, "

"The building was lovely and all the facilities were beautiful along side the views from the top, all I’d say is that the rooms are a bit hot and lack air conditioning. Would definitely stay again !!"

"Brilliant for jumping on the DLR into town, 1minute from the 2nd floor entrance."

"Very convenient place to stay and with a local shop close she restaurant."