"I was very surprised by the behavior of management at the location we arrived a bit early and kindly asked if there was a room available since we had traveled for quite sometime; they said no because the location had a contract with the pilots and we would have to wait until regular check in at 3pm. That is understandable however knowing our situation they still made us wait until 3:45 waiting in the lobby for over three hours. We watched as other guest arrived and were checked in and given...
"I was very surprised by the behavior of management at the location we arrived a bit early and kindly asked if there was a room available since we had traveled for quite sometime; they said no because the location had a contract with the pilots and we would have to wait until regular check in at 3pm. That is understandable however knowing our situation they still made us wait until 3:45 waiting in the lobby for over three hours. We watched as other guest arrived and were checked in and given...
Kimberly