"As always the room was clean, tidy and well appointed. The restaurant meals (lamb shank & barrumundi) exellent and well cooked. When requesting the restaurant bill be placed on my account, I was informed that this service was now only available to corporate clients not private citizens. I felt undervalued. I thought that management ought to be trying to enhance customer experience, not degrade it! Fortunately, the head of service recognised that my wife and I were customers of long standing (25 years) and fixed the problem. On account of his intervention I will give the Inn another try in three weeks time. If we as private citizens are treated less than corporates again, numerous other venues are available."
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