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"Staff went above and beyond to make certain you had whatever you needed"

"A greta hotel in a lovely setting. There is a decent gym and pool/spa area."

"Lovely quiet place with accessible routes to Durham. The staff were polite and professional."

"Lovely hotel "

"Nice hotel with great staff beautiful gardens and excellent spa"

"The perfect hotel! Room 229, more like an apartment than hotel room. All spotless, and extremely helpful staff. Breakfast was usual buffet style woth plenty of other options if needed. Local for everything that was needed myself as well."

"Right from the friendly welcome by Tom, my stay was fantastic. I was travelling myself with 2 young children for a family funeral in the area. All the staff were friendly and very good with the children. They were made to feel very welcome by all the staff. We enjoyed a meal in the evening. Good choice for adults and children. We also all enjoyed the buffet breakfast too. "

"Friendly staff, comfortable room, excellent dinner, lovely setting"

"Very slick check-in with staff who clearly know their job, are all over the systems and clearly want you to have the best stay possible. Robes and slippers are available to use if visiting the pool or spa. Spacious, quiet room with tea/coffee making facilities and quality toiletries. Choice of pillows and large comfortable bed. We ate in the restaurant both evenings. The food choice was wide, well cooked and presented invitingly. However, the waitress who served us both evenings obviously knew “the drill” of her role, but in reality was far from assisting you to have a positive dining experience. She was going through the motions and really gave the impression that she did not want to be there. She did neither take nor act on criticisms seriously, appearing not to care if you enjoyed your dining experience or not. She chewed , presumably, gum throughout the service and was extremely sullen at all times. This is a very comfortable hotel and gives very good value for money."