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شقة كاملة

Upper Level Duplex - 'Slopeside Hideaway' Ski In/Ski Out

معرض صور Upper Level Duplex - 'Slopeside Hideaway' Ski In/Ski Out

المنشأة من الداخل
تلفزيون، مدفأة
2 عدّة غرف نوم وخدمة الإنترنت وملاءات أسرّة
ثلاجة، ميكروويف، فرن، موقد طهي مسطح
المنشأة من الداخل

التقييمات

9.8 من 10
استثنائي

شقة كاملة

2 من غرف النوم2 من الحماماتتسع 6

وسائل راحة رائجة

  • مطبخ
  • غسالة
  • مجفف
  • ساحة خارجية
  • تتوفر أماكن لصف السيارات
  • مدفأة

إضافة التواريخ لمعرفة الأسعار

نبذة عن هذه المنشأة

Upper Level Duplex - 'Slopeside Hideaway' Ski In/Ski Out

  • Slope side duplex! Cozy round home on the slopes with a view of all the action! This house features (2) separate two bedroom units (SS518A upstairs & SS518B downstairs) 518-A is the upstairs unit featuring a full kitchen, 1 queen size bed in master bedroom, (2) twin beds in guest room, a sleeper sofa in living room and a deck with a great view of the slopes on Sugar Mountain. Sleeps 6. Short drive to golf and tennis. NO SMOKING, NO PETS. Fireplace NOT for guest use. No Check-in's Thanksgiving Day or Christmas Day. All guests required to sign rental agreement upon booking.

وسائل الراحة في المنشأة

التزلج

  • مغلق للتزلج

الاتصال بالإنترنت

  • متوفر في الشقة الخاصة: خدمة الدخول على الإنترنت

موقف السيارات والنقل

  • خدمة ركن السيارات داخل المنشأة

مطبخ

  • آلة صنع الثلج
  • أدوات وتجهيزات طهي وأوانٍ للمائدة
  • ثلاجة
  • غسالة أطباق
  • فرن
  • ماكينة صنع القهوة/الشاي
  • محمصة خبز
  • منضدة تجهيز طعام
  • موقد مسطح
  • ميكروويف

تناول الطعام

  • مائدة لتناول الطعام

غرف النوم

  • 2 من غرف النوم
  • تتوفر ملاءات أسرّة

الحمام

  • تتوفر المناشف
  • حجرة دُش
  • حمامان 2
  • حوض استحمام أو دش

غرف معيشة

  • غرفة معيشة
  • مائدة لتناول الطعام
  • مدفأة

الترفيه

  • تلفزيون ذا قنوات بث مدفوعة الاشتراك/فضائية

المناطق الخارجية

  • ساحة خارجية

خدمة غسيل الملابس

  • غسالة ملابس
  • مرافق غسيل الملابس

وسائل راحة

  • تدفئة

الحيوانات الأليفة

  • لا يُسمح باصطحاب الحيوانات الأليفة

الملاءمة/تجهيزات ذوي الاحتياجات الخاصة

  • ممنوع التدخين داخل المنشأة الفندقية

المعالم البارزة في الموقع

  • على الجبال
  • قرب مستشفى

أنشطة متوفرة

  • التنس
  • لعبة الجولف
  • معدات رياضات الجليد
  • القيام بجولات سياحية لمصانع المشروب بالجوار
  • رحلات لصيد الأسماك بالجوار
  • ساحة لتسلق الجبال بالجوار
  • ساحة لركوب الخيل بالجوار
  • ساحة لركوب الدراجات في الأماكن الوعرة بالجوار
  • ساحة للتزلج على الجليد بالجوار
  • ساحة للعب الجولف بالجوار
  • ساحة لممارسة التجديف النهري بالجوار
  • مسارات مشي/دراجات بالجوار

سمات الأمان

  • لم يتم الإبلاغ عن وجود كاشف لغاز أول أكسيد الكربون (لم يشِر المُضيف إلى ما إذا كان هناك كاشف لغاز أول أكسيد الكربون في المنشأة الفندقية؛ احرص على إحضار كاشف محمول)
  • لم يتم الإبلاغ عن وجود كاشف للدخان (لم يشِر المُضيف إلى ما إذا كان هناك كاشف للدخان في المنشأة الفندقية)

المنشآت الفندقية المشابهة

المنشأة من الداخل
ستيبس تو شوجار ماونتن! كوندو بيوتورنيشيد ديك
Banner Elk
  • مطبخ
  • خدمة صف السيارات مُضمنة
  • منطقة معيشة/تناول الطعام
10.0 من 10، استثنائي، تقييم واحد 1
ستيبس تو شوجار ماونتن! كوندو بيوتورنيشيد ديك
مقارنة المنشآت المماثلة

السياسات

تسجيل الوصول

يبدأ وقت تسجيل الوصول في 4:00 عصرًا
الحد الأدنى للسن عند تسجيل الوصول: 21

تسجيل المغادرة

تسجيل المغادرة قبل 10 صباحاً

تعليمات خاصة لتسجيل الوصول

ستتلقى رسالةً عبر البريد الإلكتروني من المضيف تتضمّن تعليمات تسجيل الوصول وتسجيل المغادرة
قد تتم ترجمة المعلومات المقدمة من قبل المنشأة الفندقية باستخدام أدوات الترجمة الآلية

الحيوانات الأليفة

لا يُسمح باصطحاب الحيوانات الأليفة

الأطفال والأسرّة الإضافية

يمكن استضافة الأطفال بكل ترحاب.

الفعاليات

No events allowed

التدخين

Smoking is not permitted

معلومات مهمة

أمور يتعين عليك معرفتها

قد يتم تطبيق رسوم على إقامة شخص إضافي، وتختلف تلك الرسوم تبعًا لسياسة المنشأة
عند تسجيل الوصول، يلزَم تقديم بطاقة هوية شخصية صادرة عن جهة حكوميّة، بالإضافة إلى بطاقة ائتمان أو بطاقة سحب مباشر أو مبلغ تأمين نقدي لتغطية التكاليف النثرية
تخضع الطلبات الخاصة لمدى التوفر وقت تسجيل الوصول، وقد تستلزم سداد رسوم إضافية، ولا يمكن ضمان تلبية الطلبات الخاصة.
تُحظَر إقامة أي حفلات أو فعاليات جماعية في موقع المنشأة
لم يقدم المضيف أي معلومات عن توفر كاشف لأول أكسيد الكربون في المنشأة الفندقية؛ احرص على إحضار كاشف محمول معك في أثناء الرحلة
لم يقدم المضيف أي معلومات عن توفر كاشف دخان في المنشأة الفندقية
يدير هذه المنشأة الفندقية شريكنا، Vrbo. ستتلقى رسالة بريد إلكتروني من موقع Vrbo بها رابط إلى حساب على Vrbo، حيث يمكنك تغيير حجزك أو إلغائه.

نبذة عن الحيّ

تقع شقة الكوندو هذه بمدينة بانر إلك وهي على الجبال. منتجع شوجر ماونتين ومنتجع بيتش ماونتن من الأماكن التي ينبغي زيارتها إذا كنت تنوي الاستمتاع بالأنشطة، بينما يُمكن زيارة كل من جبل الجد وذا بلوينج روك لاستكشاف الأماكن الجميلة في المنطقة.لا تفوت زيارة كل من توتسي السكك الحديدية ولاند أوف أوز أيضًا. استمتع بالمنحدرات الموجودة في المنطقة من خلال بالقرب من مكان للتزلج على الجليد، ولا تفوت فرصة إمكانية التزلج على الجليد في مكان قريب.تفضل بزيارة أدلتنا للسفر إلى بانر إلك
الخريطة
Sugar Mountain, NC

الأماكن المجاورة

  • منتجع شوجر ماونتين
    منتجع شوجر ماونتين
    1 دقيقة سيرًا على الأقدام - 0.1 كم
  • Linville River
    Linville River
    3 من الدقائق بالسيارة - 2.1 كم
  • جبل الجد
    جبل الجد
    17 من الدقائق بالسيارة - 17.0 كم
  • منتجع بيتش ماونتن
    منتجع بيتش ماونتن
    20 من الدقائق بالسيارة - 16.0 كم
  • منجم شوجار كريك للأحجار الكريمة
    3 من الدقائق بالسيارة - 2.4 كم

التنقّل في المنطقة

  • FOR LOC IMPORT

مطاعم

  • McDonald's
    7 من الدقائق بالسيارة
  • 5506' Skybar
    19 من الدقائق بالسيارة
  • Banner Elk Cafe
    10 من الدقائق بالسيارة
  • Blink Elk Tap Room
    10 من الدقائق بالسيارة
  • Town Tavern of Banner Elk
    11 من الدقائق بالسيارة

أسئلة متكررة

هل Upper Level Duplex - 'Slopeside Hideaway' Ski In/Ski Out مناسبة لاصطحاب الحيوانات الأليفة؟

لا، لا يُسمح باصطحاب الحيوانات الأليفة في هذه المنشأة.

كم يبلغ سعر صف السيارات في Upper Level Duplex - 'Slopeside Hideaway' Ski In/Ski Out؟

تتوفر بالمنشأة الفندقية خدمة صف السيارات بداخلها.

ما وقت تسجيل الوصول في Upper Level Duplex - 'Slopeside Hideaway' Ski In/Ski Out؟

يبدأ تسجيل الوصول في 4:00 عصرًا.

ما وقت تسجيل المغادرة في Upper Level Duplex - 'Slopeside Hideaway' Ski In/Ski Out؟

وقت تسجيل المغادرة في 10 صباحاً.

أين تقع منشأة Upper Level Duplex - 'Slopeside Hideaway' Ski In/Ski Out؟

توجد شقة الكوندو هذه على الجبال، على بُعد ميلين (3 كم) من منتجع شوجر ماونتين، ومنجم شوجار كريك للأحجار الكريمة، وLinville River.Grandfather Mountain State Park وWatauga River أيضًا على بُعد 3 أميال (5 كم).

تقييمات ⁦Upper Level Duplex - 'Slopeside Hideaway' Ski In/Ski Out⁩

التقييمات

استثنائي

جميع التقييمات الموثّقة المعروضة ناتجة عن تجارب نزلاء حقيقية. يمكن للمسافرين الذين حجزوا إقامتهم معنا فقط إرسال تقييم. نوثّق التقييمات وفقًا لإرشاداتنا وننشر جميع التقييمات، سواء كانت إيجابية أم سلبية.
درجة التصنيف 10 - ممتاز. 27 من أصل 32 من تقييمات النزلاء
درجة التصنيف 8 - جيد. 5 من أصل 32 من تقييمات النزلاء
درجة التصنيف 6 - مقبول. 0 من أصل 32 من تقييمات النزلاء
درجة التصنيف 4 - سيّئ. 0 من أصل 32 من تقييمات النزلاء
درجة التصنيف 2 - سيّئ للغاية. 0 من أصل 32 من تقييمات النزلاء

9.4

النظافة

9.8

الموقع

التقييمات

مُتحقَّق منه

10/10 ممتاز

Bridget H.

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦تسجيل الوصول⁩، و⁦جهة التواصل مع المنشأة⁩، و⁦الموقع⁩، و⁦دقة إعلان المنشأة الفندقية⁩

Great location & overall stay

Great location & nice home.
أقام 4 ليالٍ في شهر يناير عام 2023
مُتحقَّق منه

10/10 ممتاز

Dylan C.

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦تسجيل الوصول⁩، و⁦جهة التواصل مع المنشأة⁩، و⁦الموقع⁩، و⁦دقة إعلان المنشأة الفندقية⁩

Great stay

Great stay to look a the leaves
أقام ليلتين (2) في شهر أكتوبر عام 2023
من موقع شريك

10/10 ممتاز

Mike H.

Ski Chalet steps to the slopes at Sugar Mountain

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The moment we approached this property we knew it was going to be a great stay. The skiers were fling by directly in front of our deck which was so much fun while sipping on a beverage.The home was clean and comfortable and well stocked with all utensils etc. We loved stepping off the slopes for lunch and drinks between runs.We hated checking out and can't wait to come back next year! Book early, this place fills up quickly!
من موقع شريك

10/10 ممتاز

TERESA N.

Vacation with family and friends

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Love staying here very clean and you can not beat the location to be able to ski in and ski out.
مُتحقَّق منه

10/10 ممتاز

Robin P.

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦تسجيل الوصول⁩، و⁦جهة التواصل مع المنشأة⁩، و⁦الموقع⁩، و⁦دقة إعلان المنشأة الفندقية⁩

Family Ski Vacation

This was a great location! Right on the slopes. It was so lovely to sit and watch the kids ski by the windows while still in my jammies. I would definitely stay here again.
أقام 4 ليالٍ في شهر ديسمبر عام 2022
من موقع شريك

10/10 ممتاز

Tyler P.

The perfect home ski in ski out

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: this place is exactly what we wanted. directly on the ski run. zero hassle getting on the mountain. nice, clean, charming!
من موقع شريك

10/10 ممتاز

Lori D.

Mother/ Daughter

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Was very relaxing. Accomodating
مُتحقَّق منه

8/10 جيد

مسافر هويته مُثبتة

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦تسجيل الوصول⁩، و⁦جهة التواصل مع المنشأة⁩، و⁦الموقع⁩، و⁦دقة إعلان المنشأة الفندقية⁩

Family ski weekend

Great location! We loved the convenience of being able to ski in/out and watching the skiers from inside or out on the porch. It was very clean and cozy inside. One thing that could improve is the steps to get to it. They were very icy and dangerous! Other than that we had a great stay!
أقام ليلتين (2) في شهر يناير عام 2023
من موقع شريك

10/10 ممتاز

Tania V.

Great stay!!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Amazing unit! Great spot! I’d like to rent both upstairs and downstairs so you have entire home. A bit outdated but the location and view makes up for it.
من موقع شريك

10/10 ممتاز

Brannon D.

Ski getaway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have stayed here 6 years in a row. Never disappoints. True ski in ski out. Top notch rental team too. Highly recommended
من موقع شريك

8/10 جيد

Tony V.

Annual family ski/snowboard vacation.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Location is awesome, especially for those learning to ski. Our family has a mixed level of skiers/snowboarders and needed a location that best suited the beginners. The upstairs is much more up-to-date and cared for but the downstairs needs some TLC & updating. Check-in/Check-out was flawless. There are a lot of steps to access the house and climbing those steps/slope can be a challenge especially when iced over.
من موقع شريك

10/10 ممتاز

Mindy C.

True Ski In Ski Out!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Well we got lucky again this year! 6 inches of snow while we were there!! Skiing was amazing! This is our second time renting the place and it works out great for our family of 4. Plenty of room and great for skiing. The place is right on the blue slope and you can ski right down to the lodge for your tickets. We will be back again next year! Very affordable and worth every penny.
من موقع شريك

10/10 ممتاز

A guest from Jacksonville beach, FL

Great location

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Third year in a row staying here. The location is perfect. Back yard is the slope. Can’t say enough good things. Kitchen is fully stocked with all the cookware you could possibly need. The whole place feels larger with the vaulted ceiling. Very cozy to just chill and watch the skiers go by in between sessions. The RRR team is amazing, very clean every time we’ve been there and they are just a phone call away if you have a problem (we didn’t). Super easy to check in and out. They provide great directions,and plenty of things to check out in the area. Next year we are bringing more friends and renting both upper and lower units. Can’t wait to come back.
من موقع شريك

10/10 ممتاز

A guest from Jacksonville beach, FL

Slopesider at Sugar Mountain

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great experience all around. I have stayed at the lower level slopesider house before. This year I wanted to try the upstairs unit. Better than I anticipated. With the vaulted ceilings it felt larger than it is. Plenty of room for 5 adults (using fold out couch). The mud/changing room was a great feature that we used everyday. My friends wife was very happy we had a fireplace to use (starter logs only) but not a deal breaker as it was mainly for ambiance. Can’t beat the location ,slope is literally your backyard. If you have to go to the lodge for anything it is a very short walk right through their employee parking lot right to the lodge. Didn’t have to drive anywhere once we were settled in. Overall amazing time had by all. Will definitely be back again next year.
من موقع شريك

10/10 ممتاز

Slopesider Great Choice

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great Slopesider! Great location, parking, accessibility, view. Would definitely rent again; however, furniture, carpeting, blinds, flooring, beds, lighting, etc. are outdated. Had all the necessities of home! Great kitchen and corresponding utensils; nice TV and stereo; even included snow shovel, broom, fire wood (although we did not use, it was available), etc. Some minor negatives were: carpeting had cigarette burns, blinds worked, however were missing some verticals therefore slope lights shined into unit; some outlets were not working, some heating vents were missing knobs and garbage dumpsters not easily accessible - had to drive garbage bags to nearest City dumpster which was located near fire station at bottom of Sugar Mountain. Some positives were: very good washer & dryer (excellent location downstairs) and kitchen appliances. Heaters kept unit very warm. Nice updated bathrooms, but were a little small. Nice quantity of towels. Overall really enjoyed the unit and the rental staff were exceptional! Thank You!
مُتحقَّق منه

10/10 ممتاز

Baylen D.

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦تسجيل الوصول⁩، و⁦جهة التواصل مع المنشأة⁩، و⁦الموقع⁩، و⁦دقة إعلان المنشأة الفندقية⁩
Fantastic house! Would highly recommend.
أقام 3 ليالٍ في شهر فبراير عام 2026
من موقع شريك

10/10 ممتاز

A guest from Jacksonville beach, FL

Always amazing

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This place is as close to the slopes as you can get. Third year in a row staying upstairs. Can’t say enough good things about the RRR crew. From booking, to check out they made it effortless and made us feel welcomed. The place was clean and fully stocked. With the fireplace and full windows facing the slopes, all you need is your favorite drink and enjoy the show. You’re right at the bottom so you get to see everyone go by. You’re so close you can give the skiers a high five from the porch if you wanted to. We will be back next year for sure. I would highly recommend trying this place out, you won’t be disappointed.
من موقع شريك

10/10 ممتاز

Brannon D.

Awesome experience

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Home was very clean, proximity to slope is awesome, staff second to none!!!
من موقع شريك

10/10 ممتاز

Mindy C.

True Ski In Ski Out

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time on our ski vacation. We know that the ski conditions can be iffy up there but we took the chance and it worked out. There was enough snow to ski and the rental was on the slope. It was a great location and very comfy. We would definitely rent again.
من موقع شريك

10/10 ممتاز

Emily H.

Great View with a Relaxing Atmosphere

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Although the weather was too warm to make snow and the snow was starting to melt on the slopes, we were able to ski and enjoy our stay! You can’t beat the view! We were able to sit and watch as the skiers came down the slope. The cabin had a well stocked kitchen. We cooked a couple of nights and didn’t miss anything! This cabin has plenty of room. We have stayed here before and will definitely stay here again.
من موقع شريك

10/10 ممتاز

Darby P.

518A

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Family Ski Trip
من موقع شريك

8/10 جيد

Shauna G.

Great despite the weather

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall pretty easy, but we arrived late and it was drizzling. There are a lot of unlit wooden stairs to get to this property, and was a bit dangerous, particularly unpacking. BUT, once you get in, this place is a gem. Floor to ceiling windows with a fantastic view of the slope. Getting on the slope from this unit is also easy, despite lack of snow. Updated, with kitchen pans better than what I have at home. We would definitely consider staying here again!
أقام ليلتين (2) في شهر ديسمبر عام 2022
من موقع شريك

10/10 ممتاز

Jennifer G.

Cozy and Convenient

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a wonderful stay at this rental property. My boys loved the close proximity to the lodge and the lift. It has plenty of room with large windows all around. It was fun watching the skiers come down the slope. The wood burning fireplace made the experience extra cozy! The only negative is the wobbly stair railing from the parking spot to the condo. This should be fixed for those with balance issues.
مُتحقَّق منه

10/10 ممتاز

Justin R.

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦تسجيل الوصول⁩، و⁦جهة التواصل مع المنشأة⁩، و⁦الموقع⁩، و⁦دقة إعلان المنشأة الفندقية⁩

Clean, comfortable, convenient, enjoyable slope-side house for family of 4

We thoroughly enjoyed our visit to Slopeside House 518A off of Briarcliff Rd. Parking was a little tight due to all the snow but the front desk was very clear about what to expect. The unit was clean, kitchen was VERY well equipped, and the property manager responded quickly to 2 small incidents and took care of them without issue.
أقام 3 ليالٍ في شهر يناير عام 2022
من موقع شريك

10/10 ممتاز

A guest from Goldsboro, NC

Slopesider 518 A & B

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: 518A & B were very nice and we were pleased with the accommodations inside. There are 2 things that need improvement:1. The steps/path going down to the house were completely covered in snow. My 68 year old father ended up shoveling one side so we could attempt to get up and down. He fell one time during the trip. It took 2 people to get my mother in and out. Regular maintenance is needed for safety. I feel once while carrying my child & my husband fell 3 times.2. I tried to call and book a return for next year on my departure around 10:30. I was told they had 50 check ins and she didn’t have time to help me. She said I would have to use the website. I booked through them the first year. I found it difficult to find 518 A & B and I had to checkout twice. I feel if someone spent over $2,000 on Trip and was trying to book again they should have made time.Thank you