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"The staff is not as helpful beyond the check in and checkout process. I’ve stayed at a few APAs and this location was challenging in comparison. Also no one in Japan can reach them. The phone number would repeated end in an empty dial tone. We had Yamato employees as well as airline employees dial so it was not a tourist issue. "

"Fantastic location for starters. So easy to get to most major stations. The view is incredible. Our room was always cleaned when we asked for it. The staff were always accomodating and had an easy to access laundry. We were there for 3 weeks and would easily go back again. "

"Great layout of the room for parties 4-6 people. Train station and 7-11 was a 5 min walk. Very quiet and clean neighborhood. I wouldn't mind staying there again when going to Tokyo."

"Very close to the station, excellent amenities in or close to the property. Staff was efficient and friendly. Room turndown service everyday was awesome. We really enjoyed our stay and highly recommend this property when visiting Tokyo. Bonus that Omiya is a Shinkansen station 🙌"

"The room is dirty and has a mildew and mold problem. I walked in and noticed all the issues said on google reviews were correct. The staff is also very rude. This has been the first time I’ve encountered this using Expedia. AVOID"

"Has everything you need, clean, and peaceful."

"Got a non-smoking room on a smoking-floor. Strong smoke smell. This was our 2nd stay at this property, mainly, because of it's close proximity to the train station which we find great for train connections."

"The only issue is the location, it’s right by the train so you can see and hear the train pass by the window "

"The area is a great place for adults."