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"Initially we started little issues for room type booked. After hotels.com helped it was resolved. There many positive things. Location is very handy to the station, family mart and 7-11. Rooms where of decent size compared to Japan standard. Initially it might shock but it was ok as u just sleep in. Washing Machine was very useful. Breakfast was decent although very less for vegetarians. No breads given just couple of pastry items. Night dress and amenities given was definitely great memories for kids. Staffs are friendly they make a real effort to help u. Kind of ok English though as long as u have issues. Overall we enjoyed the stay"

"It was very nice and clean"

"Candeo Hotel Omiya was a jewell: Beautiful, modern, gorgeous architecture, wonderful spa, and A+ breakfast. "

"The location is surrounded by places to eat as well as really closely located near Nippori train station. Very convenient. I highly recommend this hotel! "

"Nice hotel, good rooms"

"We stayed on the 7th floor and the view was beautiful. The staff are all so hospitable and welcoming. The water machine and the coffee on the 1st floor were great. The fridge in my room kept my water ice cold. The wifi was excellent. The smoking area was great for us. It was so peaceful and nice, we have no complaints at all. It was very close to different options for public transportation, whether it be bus or train. There is a 7/11 nearby and a small grocery store across the street. Give this place a stay! It was fabulous! The next time we go to Japan, this will be our place to stay."

"Amazing as always. I was surprised however that decaf coffee was never available after the first day. Lots of options, so just surprised."

"Great customer service, simple hotel but has everything I needed. Only negative side was that the tile in the room had some cracks. It would be nicer with a carpet there.But again, I enjoyed my stay overall. "

"Close to the station. Breakfast is served until 10am so you can relax. The buffet is very delicious. There are no steps in the bathroom. Quiet. The only view from the window was the building in front of me. It was a bit difficult for a 4-day stay."