"The hotel is in a convenient location for the town and train station. There’s also lots of parking. However, the hotel is tired and atmosphere was not welcoming. The Reception staff checked us in was cold efficient - so we got a room key! We heard other Receptionists give info about breakfast and amenities but we got none! Room was functional but stuffy and tired. We booked twice to eat in the restaurant but cancelled the 2nd one as the food was so awful (pie was the only hot thing due to it’s...

"Checked in ok, but found room had no hot water or heating, which staff knew there had been an issue but had not informed us. Other rooms were not available. Staff offered to find alternative, but did not. Can’t comment on the comfort of the bed or the power of the shower as we left. WiFi signal was poor in the room and at the front desk, On a plus they left caramel wafers with the tea and coffee but we didn’t get to have tea either."