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First Group Chaka Rock Chalets

3.0 star property
Beach aparthotel with outdoor pool and family fun

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Mini-golf
Chalet, 3 Bedrooms, Non Smoking | View from room
Children's play area - outdoor
Chalet, 2 Bedrooms, Non Smoking | Terrace/patio
Outdoor pool, pool umbrellas, sun loungers
Overlooking the ocean, First Group Chaka Rock Chalets is a haven for families. Enjoy shopping on site, challenge your loved ones to mini golf, or unwind in the garden with a good book from the library.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pool
  • Laundry
  • Air conditioning
  • Barbecue grill

Room options

About the neighborhood

Located in Ballito, First Group Chaka Rock Chalets is near the airport and by the ocean. Boulevard Shopping Centre and New Salt Rock Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Salt Rock Beach and Thompson's Bay Beach. Traveling with kids? Consider Hillary Park and Hilary Park. Snorkeling and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding nearby.
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Map
68 Ocean Drive, Ballito, KwaZulu-Natal, 4420

What's nearby

  • Salt Rock Beach - 7 min walk - 0.6 km
  • Thompson's Bay Beach - 2 min drive - 1.5 km
  • Sheffield Beach - 5 min drive - 2.9 km
  • Ballito Beach - 5 min drive - 3.3 km
  • Holla Trails - 6 min drive - 3.6 km

Getting around

  • King Shaka Intl. Airport (DUR) - 17 min drive

Restaurants

  • ‪Butcher Boys - ‬3 min drive
  • ‪Salt Cafe - ‬3 min walk
  • ‪Salty's - ‬16 min walk
  • ‪KFC - ‬5 min drive
  • ‪KAUAI - ‬6 min drive

About this property

First Group Chaka Rock Chalets

Beach aparthotel with outdoor pool and family fun
Guests at this beach aparthotel will appreciate convenient onsite amenities such as a complimentary children's club and a children's pool. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, guests will find a flat-screen TV with satellite channels, and other amenities include a balcony and premium bedding.
First Group Chaka Rock Chalets offers 67 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Additionally, rooms include irons/ironing boards and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Parking and transportation

  • Free self parking on site

Family friendly

  • Childcare (surcharge)
  • Children's pool
  • Free children's club
  • Playground
  • Supervised activities for children (surcharge)

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop

Bedrooms

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Library

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • Business center
  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Iron/ironing board
  • Safe
  • Safe at front desk
  • Turndown service

Location highlights

  • Near the airport
  • Near the ocean

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Mini golf
  • Outdoor tennis court
  • Shopping
  • Supervised activities for children
  • Fishing nearby
  • Golfing nearby
  • Horseback riding nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 2 floors
  • 67 units
  • 8 buildings
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from July 15 2025 to July 14 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Chaka's Rock Chalets Apartment Umhlali
Chaka's Rock Chalets Umhlali
Chaka's Rock Chalets Apartment
Chaka's Rock Chalets Apartment Ballito
Chaka's Rock Chalets Ballito
First Group Chaka Rock Chalets Apartment Ballito
First Group Chaka Rock Chalets Apartment
First Group Chaka Rock Chalets Ballito
Chaka's Rock Chalets
First Group Chaka Rock s Ball
First Group Chaka Rock Chalets Ballito
First Group Chaka Rock Chalets Aparthotel
First Group Chaka Rock Chalets Aparthotel Ballito

Frequently asked questions

Does First Group Chaka Rock Chalets have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is First Group Chaka Rock Chalets pet-friendly?

No, only service animals are welcome at the property.

How much is parking at First Group Chaka Rock Chalets?

Self parking is free at this property.

What time is check-in at First Group Chaka Rock Chalets?

Check-in start time: 2:00 PM; Check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at First Group Chaka Rock Chalets?

Check-out is at 10 AM.

Where is First Group Chaka Rock Chalets located?

This family-friendly Ballito aparthotel is located near the airport, within a 10-minute walk of Salt Rock Beach and Umhlali Library. Thompson's Bay Beach and Tiffany's Beach are also within 1 mi (2 km).

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First Group Chaka Rock Chalets Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 27 out of 64 reviews
Rating 8 - Good. 24 out of 64 reviews
Rating 6 - Okay. 5 out of 64 reviews
Rating 4 - Poor. 4 out of 64 reviews
Rating 2 - Terrible. 4 out of 64 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kerushyn

Liked: Cleanliness, room comfort, communication
My stay was amazing. Simply amazing. The only comments I may have are for the staff to please fix the toilet seats in the unit. Otherwise, what an amazing stay. The pool was so clean ❤️
Stayed 1 night in May 2024

2/10 Terrible

Grant

Liked: Amenities
Disliked: Cleanliness, communication
Old tired and terrible Never stay here
Stayed 4 nights in Sep 2024

8/10 Good

Kyle

Liked: Cleanliness
Stayed 7 nights in Jun 2024

10/10 Excellent

Dane

Stayed 2 nights in Nov 2023

10/10 Excellent

Archibald

Liked: Cleanliness, amenities, property conditions & facilities, communication
Value for money (off season), spacious chalets, friendly cleaning staff, well equipped self catering kitchen
Stayed 4 nights in May 2023

10/10 Excellent

carina

Stayed 1 night in Apr 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness
Stayed 2 nights in Oct 2022

2/10 Terrible

Andrew

Stayed 4 nights in Apr 2022

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2021

10/10 Excellent

AN

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Oct 2021

4/10 Poor

Barend I

Disliked: Cleanliness, room comfort, communication

Terrible facility

Such a disappointing experience. The facilities and room are dilapidated and falling apart. Serious maintenance is needed inside rooms, to kids play area and overall property. The hygiene levels are not up to par The self catering unit offers mix matched, crockery and cutlery whilst the kitchenette is dirty and cupboards chipped and rotting. The staff are unprofessional and not helpful at all. We had to ask twice for toilet paper because no room service was offered. The safe didn’t work. There was no iron in the room. No wifi as promised. Just a very disappointing holiday stay. Still waiting on an apology. Pitiful service.
Stayed 4 nights in Sep 2021

8/10 Good

Pumla

Liked: Room comfort, communication
Disliked: Cleanliness
Stayed 3 nights in Jun 2021

6/10 Okay

J

Stayed 2 nights in Jun 2021

8/10 Good

Thembisile

Liked: Cleanliness, room comfort, communication

Super

We enjoyed our stay thank you very much
Stayed 1 night in May 2021

8/10 Good

Natasha

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, communication
Beautiful and spacious chalets with amazing ocean views, friendly staff and easy to check in...
Stayed 1 night in Jan 2021

10/10 Excellent

Paul

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Dec 2020

10/10 Excellent

Zeruiah

Liked: Cleanliness, room comfort, communication
Great experience, friendly staff and very comfortable and practical chalet. Thoroughly enjoyed it!
Stayed 3 nights in Dec 2020

8/10 Good

Lucentio

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Great stay

Modern units with all you need for a comfortable stay. Close to the beach and shops. We had a great time, will stay with you again
Stayed 2 nights in Nov 2020

2/10 Terrible

Bruce

Disliked: Cleanliness, room comfort, communication
Stayed 3 nights in Oct 2020

6/10 Okay

Anthea

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Towel swans
The view of the swimming pool at night
Sunrise
Stayed 1 night in Feb 2020

2/10 Terrible

Nicholas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We were given the incorrect room, we were next to the drive way so the kids could not play outside.
Stayed 2 nights in Feb 2020

4/10 Poor

Busi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Holiday

We were a family of 3 and requested a cot or a queen sized bed. We had to sleep on a three quarter bed which was extremely uncomfortable. We had to use an oil rag as the dish cloth which wasn’t replaced daily. The shower was faulty. The cleaning staff was rude, moody and unapproachable.
Stayed 3 nights in Nov 2019