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Spectacular Ocean Views! 3 Pools, Swim Up Bar, Luxury Living in The Tropics

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Pool
Terrace/patio
Interior
Dining
7 bedrooms, desk, iron/ironing board, free WiFi
Escape to The Jade House, a majestic villa nestled in Costa Rica's jungle canopy. This legendary property offers three swimming pools, an outdoor billiards table, home gym, and swim-up bar. Unwind in the secret kids' room or lounge by one of the many pools.

Reviews

10 out of 10
Exceptional

Entire home

7 bedrooms6 bathrooms845 sq m

Popular amenities

  • Dryer
  • Hot Tub
  • Washer
  • Gym

Add dates for prices

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Spectacular Ocean Views! 3 Pools, Swim Up Bar, Luxury Living in The Tropics


The Jade House.
The name itself carries a certain mystique along Costa Rica's southern Pacific coastline.
A breathtaking property located high in the jungle canopy, complete with three swimming pools, an outdoor billiards table, a home gym, and a swim-up bar, as well as a crazy kids' room that's only accessible through a super-secret entrance in the wall, this villa is the stuff of legends.
Far more than your typical luxury vacation rental, The Jade House is a full-on life experience. It's the kind of place you visit with friends and family, and a decade later you're still talking and laughing about the trip. The memories, photos, and good times never really leave you. You'll always want more because it's a destination that's impossible to replicate.
What makes The Jade House so special? In truth, many things.

The location is 10 minutes up a mountain road between the towns of Dominical and Uvita which is ideal for anyone taking a tropical vacation. From thrill-seekers to those eager to soak up the Central American sunshine without lifting a finger. There are spellbinding beaches both to the north and south of the villa; a multitude of outdoor adventure tours nearby; wildlife galore around the property; 5-star dining restaurants dotting the coastline; and plenty of fresh fruit stands, souvenir shops, and beach bars to keep everyone busy for the entire trip.
Digging into the details, you'll quickly realize that The Jade House is one of the grandest properties in the region. A full-scale renovation project, completed at the tail end of 2023, has elevated this elite property into another stratosphere.
Let's delve into the particulars:
The Jade House features three floors, with 7 bedrooms in total.
The total capacity at the villa is 19 guests.
Caretakers who live onsite and do a light cleaning 6 days per week.
4x4 vehicles are required to reach the property, with gated parking for 4 cars.
There are 3 swimming pools (1 with a swim-up bar), as well as a pool for lounging in the water.
There is one pool that can be heated during your stay at an additional cost of USD 400.00. If this is required please ask before your booking confirmation.
Every bedroom has an air-conditioning unit.
Each bathroom features dual shower heads.
Located downstairs, the secret kids' room has 3 single bunk beds, twin mattresses (7 beds total) a television, and a full bathroom with a large shower.
There's also a big bedroom downstairs (Garden Suite) with a king bed, television, en-suite bathroom that looks at the rainforest, and a walk-in closet.
On the ground level, the primary bedroom (Harmony Room) features a king bed, en-suite bathroom, television, soaking tub, and direct access to the outdoor lounge pool.
There is a second bedroom on the ground level (Tropics room) with 2 single mattresses that can form a king bed. This bedroom also has access to its own bathroom and shower.
Moving to the top level of the villa, there are 3 more elegant bedrooms, all with king beds, en-suite bathrooms, and direct access to a gorgeous wrap-around deck with sensational views of the Pacific Ocean, Cano Island, and the famous Whale's Tail reef in Uvita.
A new workout gym has been added near the parking area.
Further amenities include indoor and outdoor dining spaces; a living room with multiple seating options and a flat-screen smart television with Netflix, Roku, etc accounts you can sign into; an outdoor bathroom and shower; a big ole' BBQ; an outdoor cooking wok; the aforementioned pool table; hammocks and lounge chairs; pool and beach toys; 1 huge ice machine; a dishwasher; as well as washer and dryer units for clients.
As mentioned, The Jade House is fully equipped to comfortably handle large groups of family and friends. The one thing it isn't, however, is a party palace. We ask all guests to abide by the rules of the property when visiting.

From the Juan Santamaria International Airport in San Jose (SJO) it takes approximately 3 ½ hours to drive to the villa. The majority of our clients rent 4x4 vehicles and head south from the airport, but shuttle options are available as well. If you do decide to utilize the shuttle service, please keep in mind that you'll need to switch to 4x4 rental cars or taxis before navigating the mountain road up to the property. A third option is to fly into San Jose and then take a 20-minute commuter flight into Quepos, which is a half-hour north of Dominical town.

Top outdoor activities in the vicinity include surfing, kayaking, hiking, zip-lining, parasailing, river rafting, snorkeling, horseback rides, and inshore and offshore fishing trips. Fly fishing tours are also becoming popular along the Savegre River.

And, of course, there is the area's diverse wildlife, which will completely blow your mind. It's common to spot white-faced and howler monkeys at the property. If you're lucky, you'll set your sights on a sloth, too. Scarlet macaws, toucans, and parrots regularly navigate the jungle canopy nearby, while blue morpho butterflies love to say hello during those morning cups of coffee taken on the balcony overlooking the sea.

There are also supermarkets, banks, and pharmacies within a 20-minute drive of The Jade House. For sports fans, it's a 5-minute walk to Bar Jolly Roger, home of the tastiest chicken wings in Costa Rica. For more upscale dining, try Resturante Scala, a wonderful establishment located a bit further down the mountain road.

Managed by YouGetHere Vacation Rentals, visitors at The Jade House will receive assistance at every turn of their vacation. Our professional, experienced team can help you with your car rental or shuttle reservations, tour bookings, and in-home chef and massage services. If you have any questions or concerns while staying at the property, the YouGetHere staff is always a phone call or email away and eager to assist.

If you're looking to combine all the comforts of modern, upscale living with the creativity of jungle-influenced design during your next vacation, a stay at The Jade House is exactly what you need. It is a magical, mystical place, and the legend only continues to grow.

A 4x4 vehicle is essential to access this property.

Check-in times are between 4:00 PM and 8:30 PM.
Check-out times are between 5:00 AM and 10:00 AM.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Massage
  • Private pool

Internet

  • Available in the house: Free WiFi

Parking and transportation

  • Car required
  • Parking on site

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Ice maker
  • Kitchen island
  • Microwave
  • Oven
  • Refrigerator
  • Spices
  • Stovetop
  • Toaster

Dining

  • Chef service
  • Dining table

Bedrooms

  • 7 bedrooms
  • Bedsheets provided

Bathroom

  • 6 bathrooms
  • Bathtub
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • Smart TV
  • Stereo

Outdoor areas

  • Balcony
  • Garden
  • Gas grill

Laundry

  • Laundry facilities
  • Washing machine

Work spaces

  • Computer monitor
  • Desk
  • Desk chair
  • Printer

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Phone

Location highlights

  • In the city center
  • In the mountains
  • Near a health/beauty spa
  • Near a hospital
  • Near the sea
  • On a river

Things to do

  • Billiards/pool table
  • Gym
  • Ecotours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Motor boating nearby
  • Rafting nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Whale watching nearby
  • Wildlife walks nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • Composting
  • Energy-saving switches in guestrooms
  • Garden
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Recycling
  • Unit size: 9,100 square feet
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions

Rules

This property will not be rented to Envision festival attendees.
It is expected that guests are respectful of the property and the surrounding nature & neighbors. Continue in rule 3
“Quiet Hours” This law has to be observed, no music or loud noise after 10 pm. If this rule is not observed this will lead to eviction with no refund.

Pets

Pets not allowed

Children and extra beds

Children are welcome

Events

No events allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation

We should mention

This property does not have elevators
A car is required for transportation to and from this property

About the neighborhood

Map
Ballena, Puntarenas (province)

What's nearby

  • Playa Dominicalito - 10 min drive - 7.1 km
  • Hacienda Baru - 10 min drive - 6.1 km
  • Playa Dominical - 12 min drive - 7.8 km
  • Nauyaca Waterfalls - 23 min drive - 18.4 km
  • Marino Ballena National Park - 24 min drive - 17.0 km

Getting around

  • Quepos (XQP) - 48 min drive

Restaurants

  • ‪Moromo - ‬13 min drive
  • ‪Los Barriles - ‬12 min drive
  • ‪La Junta - ‬12 min drive
  • ‪Beyan Restaurant & Coffee - ‬7 min drive
  • ‪Cafe Mono Congo - ‬12 min drive

Frequently asked questions

Does Spectacular Ocean Views! 3 Pools, Swim Up Bar, Luxury Living in The Tropics have a pool?

Yes, this property has a pool.

Is Spectacular Ocean Views! 3 Pools, Swim Up Bar, Luxury Living in The Tropics pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Spectacular Ocean Views! 3 Pools, Swim Up Bar, Luxury Living in The Tropics?

Check-in begins at 4:00 PM.

What time is check-out at Spectacular Ocean Views! 3 Pools, Swim Up Bar, Luxury Living in The Tropics?

Check-out is at 10:00 AM.

Where is Spectacular Ocean Views! 3 Pools, Swim Up Bar, Luxury Living in The Tropics located?

Located in the heart of Bahía Ballena, this vacation home is 2.5 mi (4.1 km) from Playa Dominicalito and within 6 mi (10 km) of Alturas Wildlife Sanctuary and Hacienda Baru. Playa Hermosa and Playa Dominical are also within 6 mi (10 km).

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Spectacular Ocean Views! 3 Pools, Swim Up Bar, Luxury Living in The Tropics Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 54 out of 56 reviews
Rating 8 - Good. 1 out of 56 reviews
Rating 6 - Okay. 1 out of 56 reviews
Rating 4 - Poor. 0 out of 56 reviews
Rating 2 - Terrible. 0 out of 56 reviews

10/10

Cleanliness

Reviews

10/10 Excellent

Joan W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family time in paradise

Perfect property for our large group to stay. The pools were such a big hit that we often did not want to leave. The kitchen was a chef’s dream (and we had one with us!) Getting in & out of the very steep driveway was a challenge but the caretaker was there to help!
Stayed 7 nights in Mar 2024

10/10 Excellent

Jen D.

Beautiful Home in a Beautiful Country

We couldn't have asked for anything better. Space, great furnishings, comfortable beds (bedrooms with AC), luxurious showers, amazing pools overlooking the ocean, shaded spots to get out of the sun, monkeys in the trees, Jolly Roger restaurant within walking distance... Friendly, accommodating people who worked with us to make sure our vacation was everything we hoped for. Can't wait to go back.
Stayed 10 nights in Mar 2019

10/10 Excellent

tia s.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Winter Getaway

This house was perfect for our group of friends who like to completely relax while on vacation. It had everything we needed, we cook in a lot and there was plenty of cookware and dishes. Property management team was very attentive to our needs, we only had 1 issue with the Wi-Fi and they were right on it. I highly recommend this property, we look forward to returning sometime for our 3rd visit to Costa Rica!
Stayed 7 nights in Jan 2023

10/10 Excellent

Jolletta D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Above our expectations!

A 4 wheel drive vehicle is a must to get to the Jade House and park inside the gate on the property. A breathtaking view from the infinity pools hit us as soon as we entered the house. The expansive terrace, 3 pools and pool bar is what the Jade House is all about. We especially enjoyed the sunsets. A perfect place for multiple couples or a large family!
Stayed 7 nights in Dec 2022

10/10 Excellent

Michelle S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Best vacation ever

I’ve done a lot of traveling and stayed in many homes. The Jade House is by far the most incredible vacation and home I’ve experienced yet. We had 12 adults celebrating 2 milestone birthdays and we will remember this forever!The views, the pools, the sounds, the comfort- stellar! We watched whales, we had massages on the pool deck, naps on the hammocks, saw the most gorgeous sunsets and played billiards outdoors. It was something for everyone. Jonathan the host was impeccable and responsive to all our needs, not to mention setting us up with the very best experiences in Costa Rica too. 5 bedrooms with views and en-suite baths were amazing. The 6th room (2 twins- Tropics room converted to King bed) was extremely comfortable yet no views, and while not en suite, the bathroom had an open air, yet private shower that was gorgeous. I can’t say enough about everything this property has to offer- can’t wait to return to paradise one day!
Stayed 8 nights in Jan 2025

10/10 Excellent

Kathy K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Spectacular

Met every expectation. Property management team was amazing. My only suggestion is a better coffee maker. The one there is old and not functioning as designed. Thank you!!
Stayed 9 nights in Aug 2022

10/10 Excellent

Lauri S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Truly Amazing Experience

We had a group of 15 women ranging in age from 23-78 and everyone had an amazing time. The house is gorgeous and spacious. The outside deck and pool areas are perfect for a large group. We never felt confined in any area of the house. Our communication with the property manager was top notch. The Yougethere group, but namely Steve, was awesome to work with. He also helped with excursions and advice on different areas to visit. It was all very helpful. Didier and his wife were great to have near us to help with any needs we had. I would absolutely recommend this house to any size group. It was a truly amazing experience.
Stayed 7 nights in Jan 2023

10/10 Excellent

TINA P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Absolutely Amazing home

This home meets all your expectations and above. The home is so fully equipped with everything you need to cook and beyond. The towels are plentiful. The beds super comfortable, plenty of room to roam. This home was so beautiful we didn't want to leave. The property manager Jhonnathan was so helpful in any and all needs as well as the care takers who cleaned and did laundry on a daily basis and were available for any of our needs. Any problems that arose which were few were taken care of immediately. The view from this property is absolutely stunning. The road entering the property is really not as bad as others say, we had no problem with the drive up. Even our Costa Rica friends drove up in their Toyota (not a 4x4) with no problem to visit. I highly recommend this home it is one of a kind and absolutely stunning in every way. I will definitely stay here again on one of our next visits. I highly recommend this home to everyone you will be happy you chose it. It does not disappoint in anyway. Luxury at its finest. Thank you Jhonnathan for all your help while we were there.
Stayed 6 nights in Nov 2024

10/10 Excellent

Jennifer G., Herndon, VA

Liked: Cleanliness, check-in, communication, location, listing accuracy

Stunning home

We came for spring break and we were 4 families with 7 kids ages 14-18. We had an absolutely wonderful time and a lot of it was because of this beautiful house. Dominical area is such a beautiful part of Costa Rica, but this house is so stunning, that we didn't even want to leave the house half of the time to explore, so it's all part of the beauty. From the moment I started talking with the You Get Here team, they were extremely responsive. They helped me with every question we had, helped set up excursions for us, put us in contact with The Private Chef and were always there when we needed anything. The caretakers, Divier and Carolina, are absolutely wonderful and are so kind and so helpful. Divier even came down one day to tell us about a sloth they had seen in a tree right near the house so that we could all enjoy it too. The house has everything you could possibly want and then some. We all had wonderful rooms and the kids were so happy in the bunk room, which is absolutely great even for teenagers! You definitely need a 4x4 to get up to the house so make sure you book one. And, the convenience of the Bar Jolly Roger to walk to for dinners/lunches is fabulous. Salads, burgers, wings and pizza and a very nice staff so that was so nice! The pools at the house and the views are stunning! Don't hesitate to book this house. You won't be disappointed!
Stayed 8 nights in Mar 2024

10/10 Excellent

Tammy K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Five Days of Luxury Living in Paradise!!

We were a group of 16 (8 adults and 8 children) visiting from Canada. The Jade House was a perfect fit for our group with everyone having a place to sleep, plenty of room to gather together, but also ample quiet spaces to seek out when needed! The listing and pictures are accurate but do not do this place justice! It is absolutely stunning! They have thought of everything to make your stay comfortable - the amenities (pool, BBQ, pool table, industrial sized ice maker!) and other small features - blender, waffle maker, etc were all wonderful! We had clear nights with amazing views of the stars and we were able to see toucans and other animals from the pool! We did not want to leave! The property caretakers, Didier and Carolina, were amazing! Very helpful and pleasant! The location was great - in between Dominical and Uvita. A couple of cautions to note would be that the road to the house is rough. A 4x4 is definitely recommended! Also, parking at the house is a bit challenging. There are really only flat spaces for three vehicles. If you have more vehicles, they may need to be parked on the steep driveway. We did this and had no issues, but just be aware. Those are minor issues as far as we are concerned and we would 1000% stay here again! Book it, you will not regret it!
Stayed 5 nights in Mar 2024

10/10 Excellent

Julie F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great for larger groups

The home is stunning and it was perfect for our group of 10 adults and 6 children. With the 3 pools and different seating areas it never felt crowded. We spotted toucans, monkeys, and a sloth from the deck. The tours (we did zip line and ATV) were a highlight for all ages, and I highly recommend The Private Chef. The Jolly Roger Bar is a close walk, and some of us enjoyed a morning walk a bit further down the hill to the cafe. The walk back up to the house is steep, but doable. Uvita and Dominical are close drives, although the road up the mountain is an adventure and I do not recommend driving after dark. There are currently renovations being done at the house and the children’s room is now smaller than shown in photos. The 3 bunk beds were great for our 6 kids ages 8-14, but it’s really just a place to sleep, not a space to hang out or play. They have added an extra bedroom beside the children’s room that might be useful for parents with younger children who want to sleep close by. We experienced some flooding on the lower level due to the renovations and heavy rain. The caretakers of the property live in a separate casita and they responded quickly to fix the problem and clean things up. Having them nearby to help with any unexpected issues was invaluable. Overall it was a fantastic week in a gorgeous setting that offers both adventure and relaxation.
Stayed 7 nights in Mar 2023

10/10 Excellent

Brittney B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

What a view!

Great property and hosts. Would come back again someday.
Stayed 7 nights in Jan 2022

10/10 Excellent

Katrina K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful Property!

This home was absolutely beautiful and easily accommodated our group of 8. Very close to Uvita and Dominical. Property managers were very responsive and super easy to work with! We had a group of howler monkeys that took up residence in the trees right on the property which was awesome to see. Toucans flew across all the time along with many other birds. We tried Scala restaurant which was excellent and often visit Bar Jolly Roger for a fun dinner experience. Would definitely return. Thank you for having us!!
Stayed 6 nights in Jun 2021

10/10 Excellent

Sean T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing house

Can’t say enough about how nice it is

10/10 Excellent

John R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Get Away

The property was great. No problems. Beautiful outdoor area. The management company immediately responded to any issue. Jhonnathan for the company took excellent care of us, giving top notch recommendations.
Stayed 10 nights in Jan 2021

10/10 Excellent

Robb D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Outstanding Property

The house is beautiful and the view is stunning. We would definitely stay here again. The staff was amazing. Everything about our stay was great.
Stayed 5 nights in Dec 2020

10/10 Excellent

Alejandra M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

This place is breathtaking.

Our group of 12 could not believe the beauty of this house. The view from the pools area alone is worth a 5 star review. The infinity pool leads to 180 degree views of the ocean and a beautiful sunset every afternoon. The rooms have A/C, which provide a comfortable sleeping experience for all. You can also open almost all the doors and really bring the beauty of the outside in. The kids had a blast at the kids room as well as the 3 pools. The kitchen in fully equipped and beautiful. Make sure to have a 4x4!
Stayed 3 nights in Sep 2020

10/10 Excellent

Ashley S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay

The house was a great place for our Thanksgiving vacation. It was spacious and open with plenty of seating and quiet bedrooms. It had all the little extras that make a stay easy: lots of pots and pans and dishes, pool towels, daily cleanings and pretty good wifi coverage for Costa. The view is incredible. Note that one bedroom has two twin beds that do not exactly make up as a king. There is a gap between them even when pushed together. Also, expect a separate contracting process with You Get Here, the property managers, in addition to VRBO. Easy to do but maybe easiest to contact You Get Here directly. Overall, an incredible home in a great area to relax.
Stayed 7 nights in Nov 2019

10/10 Excellent

Katie D.

Liked: Cleanliness, check-in, communication, listing accuracy

Extended family vacation to Costa Rica

The Jade house is an amazing getaway for a large family group. Property Management was easy to work with and the house was fully stocked with all the necessary amenities. Towels for the pool, towels for bathing, towels for the beach! The view is amazing and we never tired of it! Make sure you rent a 4x4 vehicle because the road up is no joke...if it's your first time to Costa Rica, you might be surprised by the incline on a dirt road. If it's not, you probably are prepared. We ate twice at the Jolly Roger - super convenient and a good variety (burgers, pizza, chicken wings, salad etc) and just a bit down the road. The house was more than we needed (2 families of 5 and grandma/grandpa) - everyone was very comfortable. 4 kings, 2 twins and 6 twins downstairs in the kids room. The 4 kings all had ensuite bathrooms. TV was off almost all week (nice!) but the wifi was enough for the kids to have some downtime with devices when needed - but they spent most of their time at the house in the pools! We saw sloths, howler monkeys, and tucans from the deck!
Stayed 6 nights in Jun 2019

10/10 Excellent

Karen B.

Spectacular home and hospitality

The Jade House was a wonderful home for our extended family of 15 which included 7 teenage boys. The view was spectacular and the house comfortable. Definitely plan hang out time in addition to excursions. We enjoyed Chef Royner and Lupita cooking meals for us most evenings and highly recommend their hospitality and delicious food. Our stay could not have gone more smoothly thanks to the staff at the house and the attention to detail. Many thanks you all helped make celebrating my mother’s 80th birthday very special.
Stayed 9 nights in Dec 2018

10/10 Excellent

Greg B.

Best vacation home ever!

Epic views, beautiful pool(s), great layout for multiple families with what amounts to 4 master suites, kids play room, great kitchen and outdoor cooking area, poolside bar.... the house was part of the vacation!
Stayed 7 nights in Jun 2018

10/10 Excellent

Jana R.

Beautiful property- best part of our vacation!

We had a fantastic time staying at this property. Our family of 12 stayed for 5 nights and didn't want to leave! We loved everything about it, and can't say enough about the staff, who go above and beyond to make your stay special.
Stayed 5 nights in Jun 2018

6/10 Okay

Valerie W., Brock, TX, USA

Bad Luck in a Great House

The house was perfect! We traveled with our two kids who were 1 and 3, and the 3 year old LOVED the kids room! The only negative about that was it was so far from everything else and since he is younger we couldn’t leave him down there by himself. It was an awesome room and had a play kitchen, which he loved! The pools and views were amazing. We saw howlers, 2 sloths (one was a mama and a baby), tons of parrots and toucans. It was fun to watch for wildlife from the pools and patio. We had a couple of private chefs cook for us during our stay, and Chef Roy was phenomenal. He grew up in CR, is easy to talk to, provided a very nice experience and wonderful meals. Highly recommend using him if you stay! The gentleman who stayed on property and his wife were so sweet and incredibly helpful. Unfortunately, upon our arrival on Friday evening, the fridge was not very cold. We bought a few hundred dollars worth of groceries on the way in and hoped it would be cooler in the morning, but it was hotter! :( Having 2 little ones, one being a baby, it was really important to have certain things for them and milk needs to remain cold. We moved what we could save to the bar fridge and put whatever didn’t fit in coolers. Then the ice machine stopped producing ice, so we couldn’t keep coolers filled with ice. Repairmen came Monday to fix the fridge, and it cooled things off, but by Tuesday morning, everything was frozen! Milk, eggs, yogurt, everything! So they came back Tuesday but things were still frozen Wednesday. We left Thursday morning. We ended up losing a ton of food that we could never use because of the issues with the main refrigerator. We had to spend more money to eat out since we couldn’t use what we bought. It was beyond frustrating. I waited several weeks to review this place because property management was going to check with the owners about refunding part of our trip. I’ve not heard anything, which is incredibly disappointing because you would hope they’d want to make it right and encourage their visitors to stay again. We love CR, and this was our third time to the country. We WILL go again, and we would have loved to stay here again because the house itself is fantastic. However, after our experience and the lack of effort to try to make things right once we left, we will probably stay elsewhere.
Stayed 6 nights in Jun 2018

10/10 Excellent

Michele D.

Absolutely amazing!!! Highly recommended!!!

The property is absolutely beautiful!!! I can't say enough about the views! The house is amazing!!! The finishes are impecable and the entire house is very comfortable. You definitely need a 4x4 to get to the house from the highway, but it's only a short drive. The drive from San Jose is very easy. The staff is also incredible, the couple that takes care of the house is very helpful and always available, we really can't say enough good things about them! The management company was also great! We had some issues with the internet and they fixed them right away. If someone in your group has trouble with stairs keep in mind there are a lot of them to get from the parking area to the entrance of the house. Once inside the house it's much better, but still there are stairs to get to all bedrooms. Otherwise, the house is absolutely perfect!!! We'll definitely be back!

10/10 Excellent

Betty S.

Amazing home!

Above and beyond our expectations...the view, the pools, the kitchen, the bedrooms...everything, 10 stars on a 5 star rating! We were free to relax and create magical memory moments with our adult children and grandchildren...and yes a visit to the Jolly Roger is a part of the magic....we highly recommend a week or more at the Jade House..
Stayed 6 nights in Apr 2018