"The Tower Hotel is in a wonderful location, with awesome views of the Tower Bridge and the Thames. When we arrived, the automated system could not locate our reservation, so we had to wait in a second line for the receptionist. The room was clean and functional. The view was spectacular! The VU Bar offered beautiful views, excellent service, and a limited wine list. All of the staff were friendly, helpful, and professional. We used the speedy checkout box for a quick checkout."