Find all hotels by Sun Resorts in Balaclava

"Great property in a fantastic setting. Downside is the food and restaurants with lack of vegetarian food options available."

"Food was great staff very helpful "

"Poor communication between staff, confusion over baby provision"

"Excellent property - nice room clean and fantastic staff."

"Great "

"An ocean view room was reserved for my parents at the Sugar Beach hotel. They were celebrating their Golden (50th) anniversary. Initially they were given a room that was very far from the reception and required climbing stairs and didn't provide a clear ocean view (something we paid for). Also, they were not provided with drinking water in their rooms. On top of this, their in-room phone did not work. They were eventually moved to a better room on the ground floor, but the staff and service had already scarred the experience at the hotel. Prior to their stay at Sugar Beach, they stayed at the Le Meridien, where the staff, the service, the location were all top notch. The day and night difference between the two hotels made it worse at Sugar Beach. Will not be booking Sugar Beach Hotel again. "

"Fake man made beach but well designed. Rooms good, amenities good. Use the “all-inclusive” feature if staying here. Expensive to dine and drink otgerwise"

"The hotel is one of the best I have visited in the world. The service, the staff at all levels were exceptional. The food in the dining room was excellent. Each of the hotel staff went out of their way to do us good. Really great. Highly recommend."

"Great position and would certainly visit again."