Pullman Baku

Property class: 4

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Located close to Central Botanical Garden and Flame Towers, Pullman Baku provides free water park access, a bowling alley, and a poolside bar. Treat yourself to a body treatment, a body scrub, or a detox wrap at PULLMAN SPA, the onsite spa. The on-site international cuisine restaurant, Peppermill, offers breakfast and dinner. Fitness classes and Pilates classes are offered at the health club; Pullman Baku also has a terrace, a garden, and a playground. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and an arcade/game room.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

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About the neighborhood

Located in Yasamal, a neighborhood in Baku, Pullman Baku is in the mountains and in a national park. Azerbaijan State Philharmonic Hall and Azerbaijan Carpet Museum are cultural highlights, and some of the area's notable landmarks include Upland Park and Fountain Square. Traveling with kids? Don't miss Central Botanical Garden. Visit our Baku travel guide
Map
1C, M. Mushfig Street, Baku, AZ1006

What's nearby

  • A cityscape with modern skyscrapers, a prominent tower, and historic architecture.
    Flame Towers
    3 min drive - 2.5 km
  • A historic stone tower with a cylindrical base and a square top, surrounded by a park with benches and flowering plants.
    Maiden's Tower
    5 min drive - 4.3 km
  • Central Botanical Garden
    15 min walk - 1.3 km
  • Fountain Square
    4 min drive - 4.0 km
  • Azerbaijan Carpet Museum
    4 min drive - 4.3 km

Getting around

  • Icherisheher
    11 min drive
  • Baku (GYD-Heydar Aliyev Intl.)
    41 min drive

Restaurants

  • Flame Lounge & Restaurant
    4 min drive
  • MAYSO bbq&beer
    4 min drive
  • Buxara
    3 min drive
  • Coffee Space
    4 min drive
  • Hill Restaurant
    4 min drive

About this property

Pullman Baku

  • Upscale family-friendly hotel near Flame Towers
  • Located close to Central Botanical Garden and Upland Park, Pullman Baku provides free water park access, a bowling alley, and a poolside bar. Indulge in a body treatment, a body scrub, and a detox wrap at PULLMAN SPA, the onsite spa. The on-site international cuisine restaurant, Peppermill, offers breakfast and dinner. Fitness classes and Pilates classes are offered at the health club; Pullman Baku also has a terrace, a garden, and a playground. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and an arcade/game room.
  • Other perks at this hotel include:
    • A seasonal outdoor pool and an indoor pool, along with a waterslide
    • Buffet breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
    • Express check-out, concierge services, and ATM/banking services
    • Free newspapers, multilingual staff, and luggage storage
  • Room features
  • All 280 individually decorated rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
  • Other amenities include:
    • Bidets, free toiletries, and hair dryers
    • Flat-screen TVs with cable channels
    • Balconies, electric kettles, and daily housekeeping

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Frequently asked questions

Does Pullman Baku have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Pullman Baku pet-friendly?

Yes, Pullman Baku allows dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a deposit of AZN 59 per night and a fee of AZN 59 per pet, per night.

What time is check-in at Pullman Baku?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Baku?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Pullman Baku provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AZN 60.00 per vehicle applies.

Where is Pullman Baku located?

This family-friendly Baku hotel is located in the historical district, within 2 mi (3 km) of Central Botanical Garden, Flame Towers, and Upland Park. Azerbaijan Carpet Museum and Azerbaijan State Philharmonic Hall are also within 3 mi (5 km).

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Reviews

Pullman Baku Reviews

8.0

Very Good

9.0

Cleanliness

7.6

Location

8.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 28 out of 65 reviews
Rating 8 - Good. 19 out of 65 reviews
Rating 6 - Okay. 11 out of 65 reviews
Rating 4 - Poor. 4 out of 65 reviews
Rating 2 - Terrible. 3 out of 65 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff / wanted to show me all the facilities in the hotel and they gave me an upgrade which is very nice
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Nice place but the house keeping might stole some money from me.
Stayed 5 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay.I really enjoyed my stay.P
Stayed 3 nights in Dec 2019
Verified review

6/10 Okay

Liked: Staff & service, room comfort

Not a 5 star hotel

I ordered a car for when I arrived and it didn't show. After 3 days I couldn't hing else to my room even though I paid in advance for 7 nights and offered to leave my credit card I had to come down at 11PM to clear upy bill and then leave a $400 credit on my card. When I went to check out I asked them at 10AM to have my bill ready for 1AM the following day. When I went to check out nothing was ready and I spent 35-40 minutes checking out.
Stayed 7 nights in Dec 2019
Verified review

6/10 Okay

بشكل عام ممتاز والموظفين ودودون جدا وسهل التعامل معهم ولكن الفندق يستحق 4 نجوم
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely elegant hotel

In a large suite that any palace would be proud to offer, we had a quiet and very confortable stay. We had excellent food from room service and went to the great spa and pool every day of our stay. A little far from the historic center but they offer a free shuttle to downtown every hour.
Suites bedroom
Stayed 3 nights in Oct 2019
Verified review

6/10 Okay

Liked: Staff & service
They didnt the bersheet and towels daily and sometimed i have ti call 2ctimes fir water shower gel etc
Stayed 2 nights in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

فندق جميل والخدمات جدا سياءا جدا

كان الاستقبال والتوديع جدا جدا سياء ولا انصح ب الفندق
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4+/5 stay

Booked the hotel as a weekend gateaway for my family. Main criteria was the indoor pool since the weather forecast showed mostly rain. We were welcome with a great hospitality at the reception, shown to the room which was a spacious one bed room suite. Although wasn't asked for, there was a bed made on the sofa in living room - all soft and cozy. Both rooms had balcony which weren't very clean. It was freezing cold inside the rooms when we first settled in. Turned the aircond on heating regime and waited for 15-20 mins to only get a cold air blow. When I first asked the guest services why it wouldn't heat, they said I should wait about 10 mins for the heating to start. Upon calling the 2nd time, a lady told that since it was summer, the heating regime was turned off. Oil heaters were provided instead. Indoor pool was about 26 C, good enough for the kids to enjoy. Could have been heated little bit more. We were shivering when left the pool. Breakfast variety was good enough. The only downside was the hall where breakfast was served. Narrow alley-like hall with tables close to each other. We were seated at the far end so it took as many trips back and forth to get the meals. Kids like oatmeal which wasn't readyily available. But they cooked it upon request for which we are thankful. Overall 4+ out of 5. Value for the money 3 out of 5. I would expect more for the amount paid for a single night stay. Definitely recommend it for long staycations.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying in Pullman Hotel..The staff are friendly and respectful..
Stayed 4 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الإقامه جدا ممتازه والمكان نظيف و حلو و قريب من كل الأماكن واحواض السباحه نظيفه جداً .. وخدمتهم سريعه.
Stayed 3 nights in Aug 2019
Verified review

6/10 Okay

Liked: Room comfort

I will not go again to this hotel

the hotel was not actually a standard 5 star the wifi was very bad and in the room was not working
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good rooms but far

Good for families not for business Far from attractions
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Swimming pool was great (indoor and outdoor). Main water park was not open yet. Some healthy concerns - e.g. balconies had no locks and we had a toddler with us! Some kind of play area for children would be a good improvement. Breakfast was average for this level of hotel and for the price. Other food at the outdoor terrace area was good. Staff were friendly and helpful throughout.
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay - everything you need

The hotel is modern and well furnished. The location is slightly out the way but means that it is quiet. A taxi into the centre is only 5/10 mins so really not too far at all.
Stayed 2 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. All staff were helpful. Thank you to Tural for assistance with my meal that was brought to my room. I had messaged the hotel before I arrived for a room request. It was honoured, which was great.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel had good facilities and was very comfortable however it was away from city center
Stayed 4 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Rooms are very clean and tidy. Collected city tax at check-in though all taxed were paid through expedia. Power sockets are not universal. Customer service needs to improve.
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, well mannered staff, helpful. Room was big , overlooking the city.
Stayed 2 nights in Dec 2018
Verified review

2/10 Terrible

Liked: Property conditions & facilities
Disliked: Staff & service

Awful experience

Awful experience! Will never recommend to anyone. It was the last day of our stay, and when we were checking out, the guy at the reception desk began arguing with me, telling that I hadn't pay for the room (though it had been fully paid for). It took us about an hour to check out (with the help of Hotels.com support), and we had a plane in 2.5 hours! Totally unacceptable. Also, the dry cleaning/ironing service is awful. They were not able to steam a shirt! Room service was also a disappointment, the lady that was taking my order via phone forgot about the main course and mixed up the side dishes.
Stayed 2 nights in Nov 2018
Verified review

6/10 Okay

Average 4 star hotel

Ok 4 star hotel about 20 minutes away from the city. Nothing special about this hotel except indoor swimming pool. Location is really a negative Room size is very big and clean
Stayed 5 nights in Aug 2018
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort

Cleaning

The room cleaning was not the best .
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - modern and well appointed 10 min cab ride to the centre of town
Stayed 4 nights in Apr 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel staff are awesome especially the front

I like the hotel front desk staff they are great and very helpfull esoecially Jenni, Ali and Azer
Stayed 7 nights in Aug 2017
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel close to city center. clean rooms, good breakfast.
Stayed 5 nights in Aug 2017