Consider a stay at Point Hotel Baku and take advantage of a free breakfast buffet, an airport shuttle, and a terrace. Treat yourself to a massage at Linea, the onsite spa. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Located in Baku, Point Hotel Baku is in the business district and near a metro station. Nizami Street and 28 Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Winter Park and Upland Park. Central Botanical Garden and Mini Venice are also worth visiting. Visit our Baku travel guide
You can look forward to a free breakfast buffet, an airport shuttle, and a terrace at Point Hotel Baku. Treat yourself to a massage at Linea, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
Additional perks include:
An indoor pool along with sun loungers
Free self parking
Bike rentals, a roundtrip airport shuttle (surcharge), and tour/ticket assistance
ATM/banking services, free newspapers, and concierge services
Room features
All 74 rooms have comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Point Hotel Baku?
Check-out is at noon.
Does Point Hotel Baku provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of AZN 30 per vehicle applies.
Where is Point Hotel Baku located?
Situated in the business district, this spa hotel is within 1 mi (2 km) of Baku State University, Nizami Street, and Baku City Circuit. Winter Park and Philarmonia Garden are also within 2 mi (3 km). Icherisheher is 27 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Point Hotel Baku Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Excellent couldn't fault anything except one tiny thing TV English language is worldwide needed a UK channel example BBC World news prefer UK channel and more sports channels
Stayed 2 nights in Nov 2017
Verified review
4/10 Poor
Dmitry
9 May 2023
Disliked: Staff & service, room comfort
Poor Quality I Regret Choosing for My Stay
Sure, here's a revised version of your review:
This is the first time in my life that I have hated a hotel. My negative experience began on the first day of my stay when I arrived at the hotel and tried to enter my room using a smart card. I had to try 10-15 times before it finally worked. Upon entering the room, I was hit with a wave of heat, and when I tried to turn on the AC, it was not working. When I went to the reception to complain, I was told that the hotel's main AC was only turned on when the manager deemed it necessary and that the air from outside should be sufficient for my needs.
To make matters worse, I also found out that my fridge was not working. When I brought it to the attention of the reception, they promised to fix it, but it remained broken throughout my 12-day stay. The bathroom was another issue, as it was filled with mold and there was a water leak from the ceiling in the shower. Even the gym was not up to par, with only one treadmill working and all other fixtures being rusty and stuck.
The final straw came when I tried to check out at 6AM to catch my flight. The guys at the reception started telling me that I hadn't paid, which caused a delay of half an hour and almost made me miss my flight.
Overall, my experience at this hotel was extremely disappointing and I would not recommend it to anyone.
Hotel's buffet breakfast was not fresh. Big double bed is comfortable and clean. The carpet on the room floor had stains and looked not cleaned.Hotel's parking space is not enough. Maybe for 7-8 cars.The staff at the reservation tried to be helpful and friendly.
I spent the first two days without a key to my room. Every time I needed to enter my room, I was forced to go to the reception and to ask the receptionist to come with me and to open my room with his key. They never even said they are sorry about it.
The room was pretty dirty, dust everywhere and the overall cleanliness was on a low quality.
You cannot lock the room from the inside and I felt unsafe because of it.
The restaurant upstairs is good, and the service there is amazing. I loved the restaurant :)
Excellent place. Nice and large room.
The staff is in another league. They went out of their way to help us, and made us feel welcome and safe at all times of the day. Especially their help with getting covid-tested was wonderful. We would never have figured that out ourselves. Nothing but praise!
Очень разочаровал данный отель. Останавливался там три года назад и все было отлично.
Основные моменты:
1. В оплаченном мной номере не закрывалось окно(было сломано). Да, в Баку зимой тепло, но не на столько чтобы спать с открытым окном. Меня пересилили в номер категорией ниже(хотя оплату взяли как бронировал). Обещали отремонтировать и переселить, но так этого и не сделали.
2. SPA и фитнес зал, который должен работать с 8 - 22 часов ежедневно, работал как попало, то с 10.30, то с 9.00.
3. Администратора в гостинице постоянно нет!!! Он приходит к 12-13.00. Но я его так и не встретил за все время.
4. В номерах в ванной комнате постоянный запах канализации!!!
5. Номера убирают - если попросишь.
6. Invoice - который обещали дать при выезде оказался без печати бухгалтерии, т.к. она работает только до 8-18.00 - это должны быть мои проблемы? Было три дня, чтобы их проставить.
Ужасный отель и ужасное обслуживание. Больше туда не приеду. Пусть там останавливаются Арабы - которых в этом отеле видно очень любят.
I recommend it. Very nice hotel. Great service. Love it.
Stayed 2 nights in Dec 2019
Verified review
8/10 Good
Haideh S
3 January 2020
Liked: Cleanliness, staff & service, room comfort
Amazingly it is not a 5 star hotel as mentioned in here. Hotel is clean with easy access to the subway station. Breakfast is mediocre. They got extra charge for cafe latte for 5 manat in breakfast time which is odd for 5 star hotel. Tour from hotel was good and special thanks to Mr. Kamil. Anyhow it is recommended if you are expecting to get a good 3.5 of 4 star hotel in Baku not a 5 star hotel for sure.
Please remove this property from your website ...I don’t know who had given it 5 star ...it is not even 2 star...worst staff do not know anything how to serve guests ..Un professional staff ..did not provide WiFi for 4 days ..confused and lie to guests .. never will recommend..wasted my money ...worst breakfast. Please remove from the website...
My wife and I had a very comfortable stay at Point Hotel Baku, 4 days.for business & pleasure. Very good location, near Baku State University and metro stop(10 minute walk). Staff was extremely friendly and helpful; room was pleasant, large, with a view of the Flame Towers; Breakfast was incredible: buffet style with many, many options. Restaurant on top floor was also really nice with view of the city. Highly recommended and will definitely return and stay here again.
My wife and I stayed at the Qafqaz Point Hotel since we were in Baku for a conference at Baku State University. The hotel is conveniently located in the neighborhood, about a 10-minute walk from the university. It has very large and comfortable rooms, the service of the staff was excellent -- whenever we had any questions, the staff members went out of their way to provide us with assistance. The wifi service was great, the rooms were quiet and good for sleeping. My main suggestion is that the bathrooms could use some better lighting, otherwise the room had everything that we needed. If you want a comfortable place to stay in Baku (away from the center of the city), then this is a very good option.
Stayed 3 nights in May 2018
Verified review
8/10 Good
Alireza
23 May 2018
Liked: Cleanliness, staff & service, room comfort
A good hotel, but it can be better.
It was good hotel and close to bus station, directly can go to city center, old city and 28 Meydani(square).
The carpet inside the room had a dirty spot, but the roome and services were clean.
I think this hotel is good to stay in Baku, but it is expensive and also it seems 4stars, not a 5 star hotel!
Internet in the room was good with high speed, but at the lobby no good with interrupts.
All the reception persons were kind and polite, but unfortunately no body knows enough information about the names of bus stations, both close to the hotel and the destinations.
In totaly, I surprised about Baku, because of the progress in civilization during 10 years ago until now.
Alireza, Iran, Tehran
This hotel could not handle my Chase Bank credit card. They have the little hand-held card machines, and these things could not charge my card for some reason nobody knew why. We tried for 4 days. I called my bank several times to check, so I know the problem was not with my card. Finally I was forced to pay cash. I was quite upset.