"Despite turning up in biker gear I was welcomed warmly by the lady on reception. The breakfast options were explained and I went to the room. The room was clean and had a good array of bits and pieces, 2 small waters, dental care kit etc, a hairdryer with additional bits I don’t know the use for being A; male and B; bald. The towels were nicely folded in a way I hadn’t seen before. The shower was huge and the bed comfortable. The one thing I would say is u could hear the neighbours through the...

"The room was pristine. The vibe was so cool. And the location couldn’t be beat. Can’t wait to return to Bilbao and won’t think of staying anywhere other than here. "

"Staff were wonderful! Room was so quite & clean! "

"Me hubiera gustado disfrutar más tiempo la habitacion, llegamos a dormir solo una noche, fue un poco complicado ubicar el lugar de noche porque no se puede llegar en coche, tuvimos que caminar un poco pero una vez dentro las habitaciones muy modernas, completas y muy limpias, volvería a hospedarme ahí sin duda."

"I loved my stay and the staff was amazing."

"Muy buen desayuno. Habitación cómoda y limpia con un buen aire acondicionado para ambientar clima de habitacion"

"Ich hatte einen sehr schönen Aufenthalt im Axel Hotel Bilbao. Die Lage ist hervorragend – mitten in der Stadt und ideal, um Bilbao zu erkunden. Die Zimmer waren sauber und sehr gepflegt. Besonders hervorheben möchte ich den herzlichen Empfang an der Rezeption – ein großes Dankeschön an Sandra für das tolle Willkommen! Man fühlt sich direkt gut aufgehoben. Auch das Frühstück war super und sehr empfehlenswert. Ein kleiner Verbesserungsvorschlag: Im Badezimmer habe ich Ablagen für Make-up oder...

"Great location. Cozy room that was immaculately clean. Good communication from staff before arrival. Modern, functional, good value. "

"Clean room and comfortable. Staff was very accommodating since they assisted every time needed. We checked in a few hours before the estipulated time and gave us the room as soon as ready (12 pm). Staff helped us with the follow up with the airline that lost our bags and were always very nice"

"Such a clean, perfectly-located establishment! We wish we could’ve stayed there longer. Front desk was friendly and helpful, and the rooms have all the modern amenities you could need. Bed was the comfiest we’ve encountered on our three-week trip. I definitely recommend this spot!"