"probably the best hotel I have ever stayed in. the rooms are SO spacious, very clean and comfortable. the property is beautiful. wonderful breakfast as well! such a great location, close to so many gems. I will only stay in this hotel while visiting florence! grazie mille!! "
"My first impression of the hotel is very good with the display of the hotel ground level. However I found the service is vey limited: the clean up is not through and they did not refill coffee pods for 2 nights. Then I had to phone the service which is always busy. I had to drag myself out of bad to the reception in order to get coffee! Then, I got a knock on the door to clean the room so I tried to leave to give them some time to do it. Even though I spent three hours outside and came back to the untouched room. So I spoke with the cleaning person on the corridor and was told to go to reception for the arrangement! I almost found this feels like staying in a hostel with the hotel price!"