"The best selling point is the staff - very respectful, attentive and will provide service above and beyond.
Room - provided with daily cleaning but I had mites bite and ended up seeing a dermatologist for treatment.
Wifi was the biggest problem - no access the entire stay and I was told that there are too many users that slows down the service- this has to be improved especially there are frequent conferences and events held in the hotel.
Loud noise - the room is not soundproofed, I heard people talking along the hallway and even those in their respective rooms. The street noise can be heard , Events were done in an open space on the second floor, so loud it can be heard in the room
Breakfast - food is good but heavy on Filipino dishes, need options like cereal, pancakes or doughnuts."