البحث عن فنادق في ملجأ باك باي الوطني للحياة البرية من SAR 297

"The room was clean, a little dated, the beach view was awesome, on-site parking was good, a little tight but good. Staff was friendly."

"My recent stay at this hotel was extremely disappointing due to the staff’s lack of professionalism, communication, and basic customer service. It was very clear that the staff members were not on the same page with each other, which created confusion, delays, and unnecessary frustration throughout my stay. I received conflicting information from different employees, and no one seemed willing to take accountability or properly resolve concerns. Communication with guests was poor, and at times...

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"Liked that the sky view room on the 7th floor was spacious and updated. The pull out sofa was broken but the sofa itself was clean and comfortable . Loved location,view and front desk staff were great!"

"I had one cold shower and two warm showers. I also got charged for double parking."

"First of all, I booked this hotel of the their good reviews about cleanliness, and it didnt disappoint. The lobby, the room, the bathroom, the hallway carpet are clean and doesnt smell musty or old. The breakfast was good. They have 3 waffle makers which saves you from waiting in line. I love the location which is more family friendly. Its not noisy and over crowded. They have a laundry room which is very helpful if your are staying longer. We will be back for sure in this property."

"Clean room, direct ocean access, we loved our stay."

"Staff are all good except the guy in the front desk on night duty dated May 19 11pm onwards. They are very helpful and even the girl who serve drinks in the bar is pretty cool her name is MJ."

"Overall good"

"The smell of marijuana was overwhelming! It states no cigarettes or smoking on the property yet when it was mentioned they said they sprayed. The smells of whatever they cleaned with was also overpowering."

"Good location , nothing to complain about."

"My wife and I stayed at the Sandcastle last September and everything went well At our recent stay in May,the first morning I tried to make coffee but the coffee maker was broken Because it was early no staff was able to get us a new one until housekeeping came in They did bring us a new one as soon as someone got in but to late to have coffee before we went to breakfast The room is dated and the balcony overlooking the beach was very dirty The worst part of our stay was that 2 mornings our room...

"The help was tear, kind and helpful. The rooms could use a little update in bedding and furniture. Things were worn, but it was an easy going establishment."

"TV never worked stations buffered whole vacation"

"I highly recommend the stay here at this establishment the place was very well kept nice friendly staff on a scale of 1-10 I would give them a 10 out of 10"

"Rooms need updating. Door nob on the bathroom does not work. Phone does not work. WiFi is unreliable. Losses signal randomly. Only have one elevator which makes it very slow. Check in was slow. Amenities are poor in quality. It’s more of a motel."

"Accessibility to the beach is a plus, we got the ocean view room and my kids loved it. Although we didn’t go to the pool i wish they would have maintained its cleanliness regularly."

"The experience was great I would recommend everyone to stay here. Staff outstanding , service was great."

"Great customer service!!!"