Skip to Main Content.
List your propertySupportTrips

Hotel Laguna Bacalar

3.0 star property
Hotel with free parking, near Lake Bacalar

Choose dates to view prices

Photo gallery for Hotel Laguna Bacalar

Lake
Property video
Miscellaneous
Marina
Balcony
Hotel Laguna Bacalar, by the sea, offers a peaceful escape with a rooftop terrace and garden. Enjoy the outdoor pool, children's pool, WiFi, and on-site car rentals. The staff receives consistent praise from guests.

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Check availability for these dates

Tonight

Sep 7 - Sep 8
Check availability for tonight Sep 7 - Sep 8

Tomorrow

Sep 8 - Sep 9
Check availability for tomorrow Sep 8 - Sep 9
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Bungalow, Lagoon View

Family Bungalow, Lagoon View | Iron/ironing board, bed sheets

Family Bungalow, Lagoon View

Highlights

2 bedrooms
2 bathrooms
Daily housekeeping
Living room
  • 33 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 9
  • 4 Double Beds and 1 Twin Bed

Double Room with Air Conditioning, No Special View

Highlights

Fan
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room with Fan

Quadruple Room with Fan | Iron/ironing board, bed sheets

Quadruple Room with Fan

Highlights

2 bedrooms
Fan
Daily housekeeping
  • 23 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds and 2 Twin Beds

View all photos for Double Room, Lagoon View (with Fan)

Iron/ironing board, bed sheets

Double Room, Lagoon View (with Fan)

Highlights

Fan
Daily housekeeping
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, Multiple Beds, Lagoon View (With A/A)

Triple Room, Multiple Beds, Lagoon View (With A/A) | Iron/ironing board, bed sheets

Triple Room, Multiple Beds, Lagoon View (With A/A)

Highlights

Air conditioning
Daily housekeeping
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Double Room Lagoon View with Air Conditioning

Balcony

Double Room Lagoon View with Air Conditioning

Highlights

Air conditioning
Daily housekeeping
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, Multiple Beds, Lagoon View (With Fan)

Iron/ironing board, bed sheets

Triple Room, Multiple Beds, Lagoon View (With Fan)

Highlights

Daily housekeeping
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

About the neighborhood

Map
Avenida Costera #479 Bacalar, Bacalar, QROO, 77930

What's nearby

  • Cenote Azul - 16 min walk - 1.4 km
  • Cenote Cocalitos - 2 min drive - 1.1 km
  • Cenote Negro - 2 min drive - 1.8 km
  • Fort of San Felipe - 4 min drive - 2.9 km
  • Laguna Bacalar Ecological Park - 5 min drive - 3.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive

Restaurants

  • ‪La Bendición Dios - ‬3 min drive
  • ‪Enamora - ‬4 min drive
  • ‪Albahaca - ‬3 min drive
  • ‪Cafe Tito - ‬5 min drive
  • ‪La Trattoria 46 - ‬4 min drive

About this property

Hotel Laguna Bacalar

Hotel near Lake Bacalar
Consider a stay at Hotel Laguna Bacalar and take advantage of a rooftop terrace, a garden, and car rentals on site. Stay connected with free WiFi in public areas.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Free self parking
  • A 24-hour front desk, a TV in the lobby, and concierge services
  • Luggage storage and a front-desk safe
More amenities include:
  • Showers and free toiletries

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • In a regional park
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.62 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Hotel Laguna Bacalar
Laguna Bacalar
Hotel Laguna Bacalar Hotel
Hotel Laguna Bacalar Bacalar
Hotel Laguna Bacalar Hotel Bacalar

Frequently asked questions

Does Hotel Laguna Bacalar have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Hotel Laguna Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Laguna Bacalar?

Self parking is free at this property.

What time is check-in at Hotel Laguna Bacalar?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Hotel Laguna Bacalar?

Check-out is at noon.

Where is Hotel Laguna Bacalar located?

Situated by the sea, this hotel is within a 15-minute walk of Cenote Esmeralda and Lake Bacalar. Cenote Cocalitos and Cenote Azul are also within 1 mi (2 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Laguna Bacalar Reviews

Reviews

6.2
Rating 10 - Excellent. 91 out of 486 reviews
Rating 8 - Good. 101 out of 486 reviews
Rating 6 - Okay. 124 out of 486 reviews
Rating 4 - Poor. 92 out of 486 reviews
Rating 2 - Terrible. 78 out of 486 reviews

6.6/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

5.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Liliana

Liked: Cleanliness, staff & service
There is a cenote in the lake directly in front of the hotel. The people and service were amazing. The facilities need updating.
Stayed 3 nights in Feb 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great stay
Stayed 1 night in Mar 2024

10/10 Excellent

Valente

Liked: Cleanliness, staff & service, property conditions & facilities
Closed to lake
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The views from our balcony made our stay. Yes the hotel could use some upgrades but we had a multi-bed apt for a fair price, perfect for our family, and we were happy.
Stayed 3 nights in Jan 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Dec 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service
This property is located in one of the best areas in Laguna Bacalar Exelente views and access to the water 🌊
Stayed 3 nights in Jan 2024

8/10 Good

Luz

Liked: Cleanliness, amenities, property conditions & facilities
I like the view , pool, bar, food average. Staff need more friendly and informative . Internet slow .
Stayed 2 nights in Mar 2025

2/10 Terrible

Elisha

Disliked: Cleanliness, staff & service, property conditions & facilities
The room dirty i didnt stay there again wont a refund
Stayed 1 night in Apr 2025

2/10 Terrible

GUADALUPE

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is very old. The room did not have hot water the food at the restaurant was very expensive.
Stayed 2 nights in Dec 2024

6/10 Okay

Maria

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Ok, so if you want a place to sleep, this place is ok. The location is really good, but the hotel itself is run down. The mattresses are lumpy. We were told it was "rustic", but having what looked like fire ants crawling around made me a little uncomfortable. They do have tours of the lake that leaves from the property which was nice.and the views are amazing.
Stayed 3 nights in Nov 2024

8/10 Good

Rebeca

Liked: Staff & service, amenities
I like the location. My rooms view was beautiful. The only complain was the air condition was bad ans not to clean
Stayed 1 night in Jul 2023

10/10 Excellent

Lisa

Liked: Staff & service
It is dated , rooms need work
Stayed 1 night in Apr 2024

4/10 Poor

Estefania

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Let me start by saying the view of the lagoon was beautiful from the bungalow. However the place had a lot of ants and lizards. We also found some small insects in the bed while we were sleeping and fortunately they were not bedbugs. I don’t think we will stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Oct 2024

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash
Stayed 1 night in Feb 2024

6/10 Okay

Peter

Liked: Cleanliness

Main draw is the view and location

Best thing about the place is the view and location. On a beautiful spot on the lagoon and has a nice pool and access to lagoon swimming. The rooms are bare bones but clean and have a big balcony. There aren’t many outlets and strangely one is on the wall close to the ceiling. The staff at the front desk were nice and friendly. The restaurant didn’t seem to have regular hours and was a bit overpriced for what it was (don’t get the green sandwich). If you want to stay on the lake but not have to spend a lot this is an option. Alternatively you can stay in a cheap decent place in town and then get a mostly consumable day pass at one of the beach clubs or nice hotels on the lagoon.
Stayed 3 nights in Jun 2024

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad place, we a bad experience at this place As soon as we walked in to the room a lizard right in from, i asked the reception to move us, she had the worst attitude, she said well you will see different little animals at this place. My kids asked if they could sleep in the car :( trough the night i felt an insect on me, i jumped and it was a big bug, it flew away, The reception never gave us anything to sign at check in or out. The place is horrible.
Stayed 2 nights in Jun 2023

2/10 Terrible

José Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Viejo , personal amargo
Stayed 1 night in Aug 2025

2/10 Terrible

Axel Emmanuel

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Ya es demasiada antigua , tiene una bonita vista , pero deberían tener todas las habitaciones aire , es un sufrir estar con ventilador
Stayed 4 nights in Aug 2025

10/10 Excellent

Satyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 2 nights in Aug 2025

6/10 Okay

Luis Fernando

Liked: Cleanliness
Disliked: Property conditions & facilities
Limpio, muy bonita vista. Facil de encontrar. Pero instalaciones muy descuidados, viejas, restaurante sin buen servicio.
Stayed 2 nights in Aug 2025

10/10 Excellent

HERBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien ubicado y tiene fácil acceso a la laguna.
Stayed 2 nights in Aug 2025

2/10 Terrible

Mario Agustin Chavez

Disliked: Cleanliness, staff & service, property conditions & facilities
El hotel es viejo y descuidado, la habitación tiene mobiliario viejo, los baños huelen feo, los aires acondicionados y ventiladores muy ruidosos, las ventanas descuidadas, parchadas con tornillos y clavos para que no se cayeran, solo tiene un contacto en la sala para poder cargar celulares, los colchones muy incómodos, y lo peor de todo, la gerente con una actitud nefasta y mentirosa, en el restaurante no pudimos desayunar por qué tenían un grupo de 30 personas y tardarían más de una hora en servirnos! Todo pésimo! Nunca regresaría!!
Stayed 2 nights in Aug 2025

10/10 Excellent

WILBERTH MANUEL CRUZ

Liked: Cleanliness, property conditions & facilities
Buena vista a la laguna
Stayed 2 nights in Jun 2025

8/10 Good

Sara

Disliked: Amenities, property conditions & facilities
Lugar con maravillosa vista pero instalaciones antiguas
Stayed 1 night in May 2025