Deluxe Apartments Azure creates a quiet suburban escape where travelers appreciate the refreshing outdoor pool and welcoming terrace. The property offers practical comforts with WiFi connectivity while outdoor furniture provides pleasant spots for lounging by the water.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Air conditioning
Outdoor Space
Free WiFi
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C. 44 por 19b, Donaldo Colosio,, Bacalar, QROO, 77930
What's nearby
Laguna Bacalar Ecological Park - 14 min walk - 1.2 km
Fort of San Felipe - 3 min drive - 1.8 km
Municipal Spa of Bacalar - 4 min drive - 2.5 km
Cenote Cocalitos - 7 min drive - 5.4 km
Cenote Azul - 7 min drive - 6.1 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive
Restaurants
asadero el establo - 6 min walk
La Playita
Mistura - 3 min drive
fruta
Xoloitzcuintle Bacalar - 2 min drive
About this property
Deluxe Apartments Azure
Suburban aparthotel in Bacalar with an outdoor pool
An outdoor pool and free WiFi in public areas are available at this smoke-free aparthotel. Each apartment offers a refrigerator, a rainfall shower, and a flat-screen TV with cable channels. Housekeeping is available on request.
Deluxe Apartments Azure offers 17 accommodations with air conditioning. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Housekeeping is provided on request.
Recreational amenities at the aparthotel include an outdoor pool.
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
17 units
Housekeeping (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number ECA161130H81
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Deluxe Apartmets Azure
Deluxe Apartments Azure Bacalar
Deluxe Apartments Azure Aparthotel
Deluxe Apartments Azure Aparthotel Bacalar
Frequently asked questions
Does Deluxe Apartments Azure have a pool?
Yes, this property has an outdoor pool.
Is Deluxe Apartments Azure pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Deluxe Apartments Azure?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Deluxe Apartments Azure?
Check-out is at 11:00 AM.
Where is Deluxe Apartments Azure located?
Situated in the suburbs, this aparthotel is within 1 mi (2 km) of Lake Bacalar, Laguna Bacalar Ecological Park, and Polytechnic University of Bacalar. Fort of San Felipe and Canal de los Piratas are also within 2 mi (3 km).
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Deluxe Apartments Azure Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and Spacious rooms with great parking.
Jason
Stayed 1 night in May 2025
10/10 Excellent
Heidi
25 August 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This small aparthotel is located a bit removed from the lagoon, so a car is probably a good idea, also to move around the area, which has more to offer than the lagoon. The property is very comfortable, with large rooms with kitchen facilities and balcony. It was cleaned every day to perfection. It has a small pool and outdoor area and safe parking. What I loved about this hotel was the attentive and reliable personnel - the gentlemen looking after it were lovely. The guests were mixed: families and a group of construction workers who were friendly and very respectful. I booked this place after one of the lagoon-shore hotels cancelled my booking on spot (dubious "adults only" policy) on a Saturday night during the high season. Azure immediately welcomed me and my son, and made us feel welcome and safe. I amply recommend this place!
Heidi
Stayed 6 nights in Aug 2025
10/10 Excellent
juan casas
6 October 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean big rooms really enjoyed our stay.
juan casas
Stayed 2 nights in Sep 2024
8/10 Good
José Luis
20 March 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The place is nice but far from the lagoon
José Luis
Stayed 5 nights in Mar 2025
10/10 Excellent
Jason
14 June 2024
Liked: Cleanliness, room comfort, communication
Very nice property with the right location. Everything you need to see in Bacalar is 5 to 6 minutes drive. Very centric, clean and Jose was very helpful.
Jason
Stayed 3 nights in May 2024
10/10 Excellent
Jade
6 May 2024
Liked: Cleanliness, room comfort, communication
Excellent Apartments proveerá, very helpful staff. Wifi strong, strong hot water. Large 2bedroom 2 bath room with kitchen very nice.
Jade
Stayed 1 night in May 2024
10/10 Excellent
GERMÁN
6 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was great! Communication upon your arrival, great room and with a pool! The only thing is you have to cross the highway in order to get to the lagoon, besides that everything was perfect.
The facilities of the Family Suite were very well designed and equipped. However, the common areas such as the stairs and hallways require cleaning.
The main issue during both nights was the noise. With no security staff on duty, there was no rest at all—parties went on until 3 AM. The issue was reported, but no proper follow-up was given. There were speakers, mariachi music, and people in the pool outside the allowed hours.
Due to this lack of control, I will not be returning.
Diana Isabela
Stayed 2 nights in Mar 2025
8/10 Good
MARILYN
22 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was very clean and attractive. There was a problem getting into the building as no one answered the door even though I came when I told them I’d be there. I had to wait in the heat outside for about 10 minutes and their voicemail wasn’t set up to receive messages.
The pool was turning green on our first day, then became more green on the second. They did clean it on the third day, however.
Since there’s a kitchen in the unit, there should be a proper cutting board. There were knives, spatulas and other things to make breakfast but it was weird not having something to cut fruits and vegetables on. Also, having salt would be nice.
But overall, it was fine and the bed was comfy and water pressure was good.
MARILYN
Stayed 3 nights in May 2024
4/10 Poor
David
16 August 2025
Disliked: Amenities, communication
Hébergement en apparence haut de gamme. Mais on quand s’attarde aux détails, ce n’est pas le cas. La porte de notre chambre donnait sur un stationnement de minibus avec un va et vient constant et les chauffeurs qui parlent fort constamment, un des chauffeurs a même ouvert notre fenêtre de l’extérieur croyant qu’il s’agissait de la chambre d’un autre chauffeur, ce qui a fait peur à ma famille. Une foire avait également lieu juste derrière l’hôtel, faisant en sorte que nous entendions de la musique et des cris jusqu’à tard dans la nuit, nous empêchant ainsi de dormir. Pour couronner le tout, nos voisins bougeaient des meubles et faisaient du bruit au milieu de la nuit et parlaient très fort au seuil de notre porte dès les premières heures du jour. C’était extrêmement dérangeant. Le wifi est également très instable et il n’y a que quelques couverts qui sont en nombre insuffisants pour une famille. Bref, un séjour médiocre.
David
Stayed 2 nights in Aug 2025
6/10 Okay
LOT
15 August 2025
Liked: Cleanliness, property conditions & facilities, communication
LOT
Stayed 5 nights in Aug 2025
8/10 Good
Julian
14 August 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Un lugar separado del centro. La piscina muy limpia y las instalaciones muy cuidadas.
Julian
Stayed 3 nights in Aug 2025
10/10 Excellent
MARIA ISABEL FLORES
5 August 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo estubo muy bien. El chico que nos atendió es muy amable
MARIA ISABEL FLORES
Stayed 3 nights in Aug 2025
10/10 Excellent
Veronica M
31 July 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
El lugar es un departamento completo mucho más amplio de lo que esperaba, muy bonito, fresco, limpio, buen estacionamiento salida y entrad fácil a 8 minutos del centro
Veronica M
Stayed 2 nights in Jul 2025
6/10 Okay
Arleny
28 July 2025
Mucho ruido
Arleny
Stayed 3 nights in Jul 2025
10/10 Excellent
Hiram Ernesto
26 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo muy excelente, la habitación es enorme.
Hiram Ernesto
Stayed 1 night in May 2025
10/10 Excellent
Oliver
21 May 2025
Liked: Cleanliness, room comfort, communication
Oliver
Stayed 3 nights in May 2025
10/10 Excellent
Alesiram
20 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo muy bien, muy recomendable
Alesiram
Stayed 2 nights in May 2025
10/10 Excellent
Alesiram
20 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo muy bien, las personas que nos atendieron, muy amables.
Alesiram
Stayed 3 nights in May 2025
8/10 Good
Adrián
1 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
la propiedad y la atención es sensacional, solo me gustaría comentar que los colchones de la habitación que nos toco son algo incomodos.
Gracias, es muy reocmendable
Adrián
Stayed 5 nights in Apr 2025
10/10 Excellent
Leonardo Gutiérrez
14 April 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Demasiado bonito. Costo calidad supera la calidad. Demasiado lindo
Leonardo Gutiérrez
Stayed 3 nights in Mar 2025
6/10 Okay
Sophie
7 April 2025
Liked: Cleanliness, communication
Petit hôtel neuf situé à l'extrémité de la ville.
Points négatifs:
- très mal insonorisé (omme plusieurs hôtels au Mexique), nous entendons les camions de la rue principale toute la nuit
- odeur d'humidité persistante dans la chambre, très désagréable même le lendemain matin
- prise de courant non installée (trou dans le mur), finition bâclée
- piscine avec eau trouble
- shampoing qui ne mousse pas et aucun revitalisant (impossible de se laver les cheveux longs)
- pas de lampe sur table de chevet, seulement des spots au plafond (impossible de lire ou lire)
- seulement une prise pour charger les cellulaires
- pas de réceptionniste autre que la femme de ménage qui ne parle que l'espagnol
- entrée à l'avant barrée (il faut rentrer par l'arrière, aucune indication)
- très petit TV et difficile à regarder à partir du lit, une taille plus adéquate aurait été logique
- rapport qualité-prix décevant (le nom de l'hôtel est "deluxe", nous cherchons pourquoi)
- secteur éloigné du centre où sont les principaux restaurants
Points positifs:
- très grande chambre
- jolie petite cour avec piscine, chaises longues
- lit et oreiller confortable
Sophie
Stayed 1 night in Apr 2025
10/10 Excellent
Gabriel
17 March 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication