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Cristalino Lagoon Front Hotel Restaurant & SPA

4.0 star property
Lakefront hotel with 2 outdoor pools and a full-service spa

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Cristalino Lagoon Front Hotel Restaurant & SPA

Exterior
2 outdoor pools
Exterior
Aerial view
Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Air conditioning
    Air conditioning
The price is SAR 793
SAR 969 total
includes taxes & fees
23 Sep - 24 Sep

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Partial Lagoon View

Deluxe Double Partial Lagoon View | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Deluxe Double Partial Lagoon View

Highlights

Air conditioning
Smart TV
Premium bedding
Tempur-Pedic bed
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 45 sq m
  • Partial lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe King Size Front Lagoon View

Deluxe King Size Front Lagoon View | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Deluxe King Size Front Lagoon View

Highlights

Air conditioning
Smart TV
Premium bedding
Tempur-Pedic bed
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 45 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Size Partial Lagoon View

Deluxe King Size Partial Lagoon View | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Deluxe King Size Partial Lagoon View

Highlights

Air conditioning
Smart TV
Premium bedding
Tempur-Pedic bed
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 45 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Partial Lagoon View

Junior Suite Partial Lagoon View | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Junior Suite Partial Lagoon View

Highlights

Air conditioning
Smart TV
Premium bedding
Tempur-Pedic bed
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 45 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

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Exterior
Amainah Bacalar Hotel Boutique - Adults Only
Pool
Spa
Parking included
Free WiFi
9.6 out of 10, Exceptional, (265)
The price is SAR 797
SAR 977 total
includes taxes & fees
24 Sep - 25 Sep
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About the neighborhood

Map
511 Costera, Bacalar, QROO, 77933

What's nearby

  • Cenote Esmeralda - 5 min walk
  • Cenote Cocalitos - 16 min walk
  • Municipal Spa of Bacalar - 4 min drive
  • Cenote Azul - 4 min drive
  • Laguna Bacalar Ecological Park - 6 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive

Restaurants

  • ‪La Bendición Dios - ‬4 min drive
  • ‪Albahaca - ‬20 min walk
  • ‪Mr. Taco - ‬5 min drive
  • ‪Taqueria el Trompo de K'los - ‬6 min drive
  • ‪Waah - ‬5 min drive

About this property

Cristalino Lagoon Front Hotel Restaurant & SPA

Upscale hotel by the lake
Consider a stay at Cristalino Lagoon Front Hotel Restaurant & SPA and take advantage of a terrace, a garden, and a bar. Treat yourself to a massage at the onsite spa. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a steam room and a restaurant.
Other perks include:
  • 2 outdoor pools
  • Free self parking
  • Continental breakfast (surcharge), meeting rooms, and smoke-free premises
  • A 24-hour front desk, multilingual staff, and a reception hall
Room features
All guestrooms at Cristalino Lagoon Front Hotel Restaurant & SPA have perks such as premium bedding and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch Smart TVs with satellite channels
  • Coffee/tea makers and housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–11:30 AM: USD 10.00-50.00 per person
  • 1 restaurant
  • 1 bar

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Private picnics
  • Steam room

Conveniences

  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • Nature reserve
  • Terrace

Spa

  • Massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Front entrance ramp
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch Smart TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Laptop-compatible safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 10.00 to 50.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a security system

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

Property is also known as

Cristalino Lagoon Front Hotel Restaurant
Cristalino Lagoon Front Hotel Restaurant & SPA Hotel
Cristalino Lagoon Front Hotel Restaurant & SPA Bacalar
Cristalino Lagoon Front Hotel Restaurant & SPA Hotel Bacalar

Frequently asked questions

Does Cristalino Lagoon Front Hotel Restaurant & SPA have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Cristalino Lagoon Front Hotel Restaurant & SPA?

As of 22 Ram., 2024, prices found for a 1-night stay for 2 adults at Cristalino Lagoon Front Hotel Restaurant & SPA on 5 Shaw., 2024 start from $267.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cristalino Lagoon Front Hotel Restaurant & SPA pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cristalino Lagoon Front Hotel Restaurant & SPA?

Self parking is free at this property.

What time is check-in at Cristalino Lagoon Front Hotel Restaurant & SPA?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cristalino Lagoon Front Hotel Restaurant & SPA?

Check-out is at noon.

Where is Cristalino Lagoon Front Hotel Restaurant & SPA located?

Situated on the waterfront, this spa hotel is within 1 mi (2 km) of Cenote Esmeralda and Lake Bacalar. Cenote Cocalitos and Cenote Negro are also within 1 mi (2 km).

Cristalino Lagoon Front Hotel Restaurant & SPA Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 28 out of 32 reviews" "
Rating 8 - Good. 3 out of 32 reviews" "
Rating 6 - Okay. 1 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, 2 pools, 3 piers with stairs to go into the lagoon, an excellent restaurant in a nice safe location
Stayed 3 nights in Aug 2024

10/10 Excellent

Brianna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel right on the lagoon. The staff were attentive and friendly. We enjoyed our stay. Only thing I would mention is they should have bikes to rent. We had to spend money on taxis every time we wanted to go to centro Bacalar. But other than that the stay was perfecto!
Stayed 3 nights in Aug 2024

10/10 Excellent

Andres

Stayed 1 night in Jul 2024

10/10 Excellent

Ramon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Hotel. Very clean, nice views, nice pools, acces to lake, kayas availabe-included
Stayed 2 nights in Jul 2024

10/10 Excellent

Amber, madison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property and the service that we received were magnificent. The staff were glorious and attentive, with great amenities available. The spa only had one therapist so we had to stagger appointments, but not a big deal. We had some pool side snacks and ordered dinner from room service one night. The food & cocktails were spectacular. Very convenient to town, but also has everything you need. A few other resorts & restaurants are within walking distance as well. Property is new and clean. The beds were incredibly comfortable. Rooms were spacious & well designed, including rainfall shower, extra counter space, large balcony, great air con & hot water.
Stayed 4 nights in Jul 2024

10/10 Excellent

Celeste

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing experience at Hotel Cristalino. The service was top-notch and everyone was very friendly and accommodating. The room was a great size and I had the option of choosing which scent I preferred for the soaps and lotions provided. The lagoon was absolutely breathtaking and you are able to borrow kayaks or paddle boards from the front desk to explore it.
Stayed 2 nights in Jun 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it all 11
Stayed 1 night in Jun 2024

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, new, clean
Stayed 1 night in Jun 2024

10/10 Excellent

Denise, San Antono

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would go back loved it
Stayed 3 nights in May 2024

10/10 Excellent

dale, Downey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would stay again!
Stayed 2 nights in May 2024

10/10 Excellent

Lluvia Armida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy lindo, la ubicación en la laguna es perfecta, el personal muy atento, lo único que lo demerita es su restaurante, la cocina no es rica, las porciones muy pequeñas y muy caro; nosotros solo lo probamos un día y con eso basto para salir a desayunar, comer, cenar fuera. Es una lastima, si no seria perfecto!
Stayed 5 nights in Aug 2024

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente trato por parte de su personal, pero falta mejorar el servicio de bebidad en el deck.
Stayed 1 night in Aug 2024

10/10 Excellent

Joan Carles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

Pablo, Guadalajara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las vistas son increibles y la ubicación privilegiada, a un lado del cenote esmeralda. Hacen un grupo de whatsapp a tu llegada y siempre están atentos a todo lo que necesitas, la atención es realmente extraordinaria y perdonalizada. Te dan a escoger entre 3 aromas para el set de jabones, shampoo y acondicionador. Por lo general hay toallas en cada camastro a tu disposición. Cuando te levantas en la noche hay luz tenue automática en lavabo y baño. Además de la limpieza normal de la habitación, por la tarde, si destendiste la cama, ellos la vuelven a tender y te preparan la cama para dormir con unos pequeños detalles. Hay kayak de 1 y 2 plazas, paddle board, incluidos con tu estancia. Los jardines están impecables. Las 2 albercas son climatizadas y están en muy buenas condiciones. Las camas, ropa de cama y las almohadas son muy comodas. Mucho personal en el hotel, hay personal por todos lados, siempre hay alguien dispuesto a auydarte. Solo son 20 habitaciones, lo cual lo hace muy tranquilo y sin ruido, ya que es solo adultos. Estuvimos 5 días y 4 noches los alimentos en el restaurante son muy buenos y el servicio es excelente, los precios son acordes a Bacalar y al hotel.
Stayed 4 nights in Aug 2024

8/10 Good

Mario de Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar para descansar, muy tranquilo y con acceso a la Laguna un lugar maravilloso
Stayed 2 nights in Jun 2024

10/10 Excellent

Marina

Stayed 2 nights in Jun 2024

10/10 Excellent

Luis Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía
El hotel es muy cómodo y tranquilo, los empleados serviciales y hacen de la estancia una experiencia muy grata !
Stayed 3 nights in May 2024

10/10 Excellent

Ivan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Rafael

Traveled with partner
Liked: Amenities
Excelente vista y ubicación en la laguna, tranquilo y sin ruidos. Los alimentos del restaurante de buena calidad y linda vista a la laguna. Muy recomendable.
Stayed 4 nights in Apr 2024

10/10 Excellent

Luz Maria Peniche

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y buenas instalaciones
Stayed 5 nights in Mar 2024

10/10 Excellent

Sandra

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel prácticamente nuevo doc 2023. Excelente servicio, atención del personal excepcional. La recepción muy bien. Cortesías en la habitación. Sin duda muy recomendable.
Stayed 3 nights in Mar 2024