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Bacalari - Adults only

4.0 star property
Adults-only hotel with spa services and a 24-hour front desk

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Photo gallery for Bacalari - Adults only

Deluxe Studio Suite, 1 King Bed | Terrace/patio
Deluxe Studio Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Lobby sitting area
Outdoor pool
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Spa
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Private plunge pool
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
Premium bedding
Private bathroom
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Double Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
Premium bedding
Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite, 1 King Bed

Deluxe Studio Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Private plunge pool
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
Premium bedding
Private bathroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Calle 36 esquina con 3, Lote 31, Mario Villanueva Madrid, Bacalar, QROO, 77930

What's nearby

  • Laguna Bacalar Ecological Park - 2 min walk - 0.2 km
  • Fort of San Felipe - 11 min walk - 1.0 km
  • Municipal Spa of Bacalar - 19 min walk - 1.7 km
  • Cenote Negro - 4 min drive - 2.2 km
  • Cenote Cocalitos - 7 min drive - 5.0 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪La Playita - ‬9 min walk
  • ‪El Sazón a la Mexicana - ‬1 min walk
  • ‪Finisterre Bacalar - ‬11 min walk
  • ‪Yerbabuena - ‬7 min walk
  • ‪Madre Masa - ‬7 min walk

About this property

Bacalari - Adults only

Upscale hotel near Lake Bacalar
At Bacalari - Adults only, you can look forward to laundry facilities, a bar, and a restaurant. Treat yourself to a deep-tissue massage or other spa services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk, and smoke-free premises
  • Tour/ticket assistance, coffee/tea in the lobby, and a front-desk safe
Room features
All guestrooms at Bacalari - Adults only feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Extra amenities include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Rainfall showers, designer toiletries, and hair dryers
  • 55-inch Smart TVs with cable channels
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

Languages

English, Spanish

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  • Parking included
  • Free WiFi
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9.8 out of 10, Exceptional, 122 reviews
Cristalino Lagoon Front Hotel Restaurant & SPA

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 250 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available for a fee of MXN 800
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 250 per person
  • Hosted evening meal: MXN 800

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Bacalari
Bacalari - Adults only Hotel
Bacalari - Adults only Bacalar
Bacalari - Adults only Hotel Bacalar

Frequently asked questions

Does Bacalari - Adults only have a pool?

Yes, this property has an outdoor pool.

Is Bacalari - Adults only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bacalari - Adults only?

Self parking is free at this property.

What time is check-in at Bacalari - Adults only?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Bacalari - Adults only?

Check-out is at noon.

Where is Bacalari - Adults only located?

Located in Mario Villanueva Madrid, this hotel is within a 10-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. Canal de los Piratas and Fort of San Felipe are also within 15 minutes.

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Bacalari - Adults only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 35 out of 43 reviews
Rating 8 - Good. 3 out of 43 reviews
Rating 6 - Okay. 4 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10

Nice hotel but a little pricy for what it offers...
Stayed 3 nights in Mar 2025

10/10

Our hotel staff was very friendly. She booked is a private tour of Bacalar lagoon and what an experience!!
Stayed 2 nights in Apr 2025

10/10

Super nice and helpful staff and great restaurant!
Stayed 3 nights in Jan 2025

10/10

Excellent room private rooftop with jacuzzi, very friendly staff close to the Laguna and city center. Loved it!
Stayed 1 night in Mar 2025

10/10

I've lived in Mexico for 3 years and this is the best hotel we've stayed at. So much attention to detail and I loved the small size of the hotel. The private rooftop and plunge pool were a great extra. Food was amazing, beds were comfortable, everything was perfect. I won't stay anywhere else!
Stayed 2 nights in Dec 2024

10/10

Rooms are big ! I loved it !
Stayed 1 night in Mar 2025

10/10

Great place! Friendly staff.
Stayed 2 nights in Feb 2024

10/10

Amazing property! The rooms, the design, the view, everything is great! One of the reception staff (with short hair) was very nice but the rest was rather cold which felt a bit odd. The pool is great, however pool staff allows guests to smoke (weed) in the pool which would put off some of the guests. A shame really but we had overall a great time.
Stayed 2 nights in Mar 2025

10/10

Bacalari Hotel is located in a very convenient area. Very close to Lake Bacalar. Around the corner, there's a cafe that sells great coffee and breakfast items. If you're a walker, you can walk to the main square - at the most 1.5 miles where you'll find a nice park, Fort San Felipe Bacalar and museum and lots of restaurants and shopping opportunities.
Stayed 4 nights in Jul 2024

10/10

Hidden gem! This place was perfect! We had a room with a private rooftop terrace with a great view of the lagoon. It was awesome for hanging out and enjoying late night drinks. It had a small cold plunge pool too. The lagoon is a quick 2 minute walk. It was 20 pesos per person to hang out/swim by the dock all day. They have easy, safe parking at the hotel. The town square/restaurants are within walking distance. Iscream Bar is the best! The hotel bed was amazing! Room was equipped with AC, hot water, TV, coffee, water, and the onsite pool was so cool! We will definitely go back!
Stayed 3 nights in Dec 2024

10/10

I was here for about a week and had an excellent stay in one of the double rooms. If you're also someone who values quiet, this is absolutely where you should look in Bacalar. The pool has a perfect view over the lagoon at sunrise and sunset and is minutes from a great swimming spot and the gorgeous ecological park. I was originally worried it would be far from restaurants and the central launch point for a lot of the boat activities, but the longest I ever had to walk was 20 minutes (most things within 10), and cabs are also always an option. The AC in the room worked well and we also liked having a little patio outside. It was very easy to get water every day so no need to buy bottles and the staff were delightful and helpful. The pool is just the right size for relaxing when it gets hot or for watching the stars at night. The restaurant is a solid choice and provided coffee was good quality. I prefer a slightly softer bed, but these were very much in line with what is average in Mexico. Overall, this is a great choice if you prefer to be a little more removed from the party and closer to nature.
Stayed 5 nights in Feb 2025

10/10

Esta muy bonito el hotel
Stayed 1 night in Jun 2025

6/10

La propiedad muy bien. Expedia un robo. Se me ofreció una estancia del 19 al 24 de junio. Con los números en mi estado de cuenta de Expedia, pagados; 3,534 Por pagar en el hotel: 14,135 El Hotel no recibió pago alguno de Expedia. Implica que Expedia me robó $3,534 Nunca quisieron aceptar y que yo tenía que demostrar que había pagado esa cantidad Tuve que pagarle al hotel. Muy mal expedia
Stayed 5 nights in Jun 2025

10/10

MUY BONITA
Stayed 2 nights in Jun 2025

10/10

Buen servicio
Stayed 2 nights in Jun 2025

10/10

Stayed 5 nights in Apr 2025

10/10

Stayed 3 nights in Mar 2025

8/10

Local muito agradável e bem decorado. Impecavelmente limpo e pessoal muito atencioso
Stayed 2 nights in Mar 2025

6/10

Se nota por todos lados la falta de mantenimiento y los empleados cada uno en su mundo.
Stayed 1 night in Mar 2025

10/10

Great experience, nice accommodations overlooking the lake… heated infinity pool… 10 minutes walk to downtown
Stayed 2 nights in Dec 2024

4/10

Un lugar sobrevaluado, muchos detalles de falta de mantenimiento, el baño fatal, la terraza sucia y sin mantenimiento, el personal como si no existiera a la hora de resolver. Neta, es un hotel con especialidad en ignorar a los clientes y hacer que hagan corajes. Todos ignoren al cliente, es el lema del hotel!
Stayed 1 night in Mar 2025

10/10

Excelente opción
Stayed 3 nights in Mar 2025

10/10

Stayed 4 nights in Mar 2025

10/10

Gran locación
Stayed 4 nights in Feb 2025

10/10

Clean, rooms were nice, staff was very helpful and the restaurant food was very good.
Stayed 5 nights in Feb 2025