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Chrysomare Beach Hotel and Resort

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for Chrysomare Beach Hotel and Resort

1 bedroom, premium bedding, Tempur-Pedic beds, minibar
Point of interest
Superior Room, 1 Bedroom, Balcony, Beach View | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar
Superior Room, 1 Bedroom, Balcony, Sea View | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar
Deluxe Suite, 1 Bedroom, Balcony, Beach View (Front Sea View) | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Popular amenities

  • Parking available
  • Bar
  • All inclusive
  • Pool
  • Room service
The current price is SAR 1,380
SAR 1,504 total
includes taxes & fees
29 Jul - 30 Jul

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Superior Room, 1 Bedroom, Balcony, Partial Sea View

Superior Room, 1 Bedroom, Balcony, Partial Sea View | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Superior Room, 1 Bedroom, Balcony, Partial Sea View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room, 1 Bedroom, Balcony, City View (Land View)

Superior Room, 1 Bedroom, Balcony, City View (Land View) | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Superior Room, 1 Bedroom, Balcony, City View (Land View)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room FSV: Two connecting rooms

1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Superior Room FSV: Two connecting rooms

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Bedroom, Balcony, Beach View (Front Sea View)

Deluxe Suite, 1 Bedroom, Balcony, Beach View (Front Sea View) | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Deluxe Suite, 1 Bedroom, Balcony, Beach View (Front Sea View)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • 67.0 sq m
  • Beach view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Disable Side Sea View Room

1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Disable Side Sea View Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room, 1 Bedroom, Balcony, Sea View

Superior Room, 1 Bedroom, Balcony, Sea View | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Superior Room, 1 Bedroom, Balcony, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, 1 Bedroom, Terrace, Sea View

Family Room, 1 Bedroom, Terrace, Sea View | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Family Room, 1 Bedroom, Terrace, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Superior Room, 1 Bedroom, Balcony, Beach View

1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Superior Room, 1 Bedroom, Balcony, Beach View

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room SV: Two connecting rooms

1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Superior Room SV: Two connecting rooms

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • Sea view
  • Sleeps 6
  • 1 Queen Bed

View all photos for Front Sea View Suite

1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Front Sea View Suite

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • Beach view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Disable Sea View Suite

1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Disable Sea View Suite

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Disable Land View Room

1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Disable Land View Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Disable Land View Suite

1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Disable Land View Suite

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Senior Suite Sea View 2/3

  • Sleeps 3

Single Superior Side Sea View

  • Sleeps 1

Single Superior Balcony (1Ad)

  • Sleeps 1

Single Superior Sea View

  • Sleeps 1

Double/Twin Superior Front Sea View Balcony

  • Sleeps 2

Double/Twin Front Sea View With Extra Bed (3Ad)

  • Sleeps 3

Double/Twin Superior Side Sea View 2/3 Pax

  • Sleeps 3

Double/Twin Superior 2/3

  • Sleeps 3

Superior Front Sea View Room (2Ad+1Ch)

  • Sleeps 3

Double/Twin Superior Sea View 2/3

  • Sleeps 3

Family Room Side Sea View (2Ad+1Ch)

  • Sleeps 3

About the neighborhood

Map
Nissi Avenue, Ayia Napa, 5330

What's nearby

  • Vathia Gonia Beach - 1 min walk - 0.0 km
  • Nissi Beach - 12 min walk - 1.0 km
  • Ayia Napa Monastery - 3 min drive - 2.3 km
  • Water World Ayia Napa - 5 min drive - 4.1 km
  • Makronissos Beach - 10 min drive - 3.8 km

Getting around

  • Larnaca Intl. Airport (LCA) - 42 min drive

Restaurants

  • ‪Nissi Bay Beach Bar - ‬4 min drive
  • ‪Carina Bar - ‬5 min walk
  • ‪Lime Bar - ‬6 min walk
  • ‪Isola - ‬18 min walk
  • ‪Hokaido - ‬18 min walk

About this property

Chrysomare Beach Hotel and Resort

Luxury family-friendly hotel near Nissi Beach
Located close to Museum of Underwater Sculpture Ayia Napa and Ayia Napa Monastery, Chrysomare Beach Hotel and Resort provides a beach bar, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a beachfront location and sun loungers. Treat yourself to a body treatment, a body scrub, or a body wrap at Chrysomare Spa, the onsite spa. Be sure to enjoy Italian cuisine at one of the 6 on-site restaurants. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools and an indoor pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Bike rentals, express check-out, and express check-in
  • 2 meeting rooms, tour/ticket assistance, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 294 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Extra amenities include:
  • Highchairs, childcare services, and free infant beds
  • LED light bulbs and eco-friendly cleaning products
  • Designer toiletries and showers
  • Flat-screen TVs with satellite channels
  • Furnished balconies or patios, wardrobes/closets, and refrigerators

All inclusive details

All-inclusive room rates at Chrysomare Beach Hotel and Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and select beverages included
Room service during certain hours
In-room minibar (all beverages included)
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Land activities

Fitness facilities
Tennis

Entertainment

Onsite entertainment and activities

Languages

Czech, English, French, German, Greek, Polish, Russian, Slovak

Similar properties

Indoor pool, outdoor pool, open 9:30 AM to 7 PM, sun loungers

Nissiblu Beach Resort

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
9.4 out of 10, Exceptional, 397 reviews
The price is SAR 1,183
SAR 1,290 total
includes taxes & fees
31 Jul - 1 Aug
Nissiblu Beach Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bella Vita Italian
  • Burgers n' More
  • House on the Beach
  • Meze Meze
  • Nissaki Beach Bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (8,288 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • No elevator

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from April to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chrysomare Beach Hotel Resort
Chrysomare Beach And Ayia Napa
Chrysomare Beach Hotel and Resort Hotel
Chrysomare Beach Hotel and Resort Ayia Napa
Chrysomare Beach Hotel and Resort Hotel Ayia Napa

Frequently asked questions

Does Chrysomare Beach Hotel and Resort have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

How much does it cost to stay at Chrysomare Beach Hotel and Resort?

As of 25 Rajab 2025, prices found for a 1-night stay for 2 adults at Chrysomare Beach Hotel and Resort on 29 Rajab 2025 start from $400.9, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Chrysomare Beach Hotel and Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chrysomare Beach Hotel and Resort?

Self parking is free at this property.

What time is check-in at Chrysomare Beach Hotel and Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Chrysomare Beach Hotel and Resort?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Chrysomare Beach Hotel and Resort?

Some rate plans available at this property are all-inclusive.

Where is Chrysomare Beach Hotel and Resort located?

Nestled on the beach, this Vathia Gonia hotel is within a 15-minute walk of Museum of Underwater Sculpture Ayia Napa and Nissi Beach. Ayia Napa Monastery and Makronissos Beach are also within 2 mi (3 km).

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Chrysomare Beach Hotel and Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 76 reviews
Rating 8 - Good. 15 out of 76 reviews
Rating 6 - Okay. 9 out of 76 reviews
Rating 4 - Poor. 3 out of 76 reviews
Rating 2 - Terrible. 1 out of 76 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Oana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 3 nights in Mar 2025

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities
Fin hotel in Ayia Napa. Great pool, great gym and great beach. Food wasn’t bad nor great
Stayed 7 nights in Mar 2025

10/10 Excellent

Csaba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice and comfortable with a lot of possibilities for couples or families. Pro: big room with comfy beds, 3 big pools, indoor pool for free, direct sea access with amazing water. Food was good with plenty to choose from for 1 weeks stay. Special congratulations to the pizza chef. Lots of parking possibilities with free parking. Good gym with everything you need. Cons: room cleaning could be better with more details. In conclusion we definitely will come back!
Stayed 7 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for relaxation

The hotel and facilities are lovely, walls a bit thin between the rooms so noise travels and our neighbours were quite noisy. The pool and gym facilities were great, we got a yoga class on the first day too which wasn’t advertised anywhere but was a really nice bonus. The food is varied and had lots of fresh options, we had the half board package.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gianina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff friendly
Stayed 5 nights in May 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had amazing holiday! Pool area was great! Could absolutely come again :)
Stayed 7 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

January stay

Hotel was fantastic, great facilities and service. Would recommend to anyone for any type of stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!!

10/10 Excellent

Sally Osama Khoury

Liked: Staff & service, property conditions & facilities
I love this hotel!!! But some service and rules that i dont like.. and there is no activities!
Stayed 5 nights in Sep 2024

6/10 Okay

Christiana

Disliked: Staff & service
Some facilities were not available
Stayed 2 nights in Jan 2025

10/10 Excellent

Eran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Me and my family had a great time !! Beautiful and new hotel , the staff are very friendly and glad to help . Definitely recommend ++
Stayed 7 nights in Apr 2023

10/10 Excellent

Malin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the food (we had breakfast and dinner) super good. comfort clean and nice gym indoor and outdoor pool close to the beach (perfect for a morning swim before breakfast) the view from the room was great -no airport transfers -depending on neighbors some rooms can be noisy
Stayed 2 nights in Nov 2023

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel and Resort, beach direct access, 3 outdoor swimming pool, one indoor pool, GYM, sawna, Steam room, kids area, large Looby, large rooms, Breakfast and dinners Buffett, large variety food, many terraces, one man singer entertainment at night, no night club, affordable, recommended.
Stayed 3 nights in Sep 2023

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is brand new just opened in 2022. We found the quality of the room, shower, food in main buffet and swimming pools all absolutely fantastic. Would very much recommend this hotel. It is also very near nissi beach / other parts of the Ayia Napa town if you want to wonder further afield. Staff were great too.
Stayed 8 nights in Oct 2023

10/10 Excellent

Mehul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

This was on the best hotels I have ever stayed at. Exceptionally friendly hotel staff, beautiful rooms and views. Food could be a little more exciting
Stayed 4 nights in Apr 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eveeything was amasing.
Stayed 4 nights in Nov 2022

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Nov 2023

6/10 Okay

Robert Mihai

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The hotel is nice, with a good location and front beach. The rooms are normal with a modern furniture, but very dirty (minimal services cleening). The food is also bad and poor and the staff is unfriendly and arrogant.
Stayed 5 nights in Feb 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Not quite 5-star, more apt to say it's a 4-star

Staff could be more helpful and conciliatory. Rooms are basic 4-star standard, no art on the walls, TV keeps getting disconnected because of a data card issue, food is really basic.
Stayed 4 nights in Nov 2023

8/10 Good

Vasiliki

Disliked: Staff & service
The hotel itself is lovely and the staff were very helpful but our robes were dirty on arrival, we had requested several times for our room to be cleaned as staff were not coming in daily. Also had to ask several times for a double bed which should have been done before our arrival. Hotel itself is lovely and pool is great but the cleaning staff were very poor at their job.
Stayed 5 nights in Mar 2024

4/10 Poor

Veronika

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
In general the hotel building, rooms and restaurants are nice and modern, also very good staff in the main restaurant... but staff at the reception is not very polite, no normal assistance with the luggage, no even complimentary bottle of water in the room, no minibar, rather poor breakfast … strong aftertaste that we stayed definitely not in the 5 star hotel ((( hopefully during the season things are different

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good new built hotel with room for improvement

Very good new built hotel with a good location 5 minutes to Musan underwater museum. Beach is not the best in Ayina Napa, but there is a Nissi within 10 minutes walk. Rooms are specious and clean. Food is very good. The only downgrading thing is that they cannot do cocktails. The cocktails in all bars were awful. Even pina colada didn't test good. But fortunately there is also wine and bobles in the bar
Stayed 2 nights in Dec 2022

4/10 Poor

Juan

Disliked: Cleanliness

Not a 5* hotel

Let's be straight to the point, this is not a 5* hotel and more like a low 4*. The hotel pictures and looking at it from far away, it looks modern and contemporary, but it's only a layer of makeup. - Check in. We were told to take the elevators from the east wing, after 15min of looking for the room and which rooms were very well signed, we went back to reception and now told us (different person, that such a room was on the west wing).. The first person seemed undertrained. - Rooms are nice and modern, until you start using and looking closer. *Shower drained was clocked and was creating a pool in the bathroom. *Walls being dirty from previous guests and not deep cleaning was made. *Beds sheets have some type of velcro at the bottom, and scratch your feet while sleeping. *Walls are not soundproofed at all, and you could hear other guests screaming/drunk when arriving at 3am, or guest leaving early (6am) and dropping everything on the floor and dragging furniture around, and so on... *TV useless and not connected either to an antenna or streaming services. *Rooms stinks from the shower drainage. *As with other google reviews, not even complimentary water in the room. -Half board / Restaurant / Food. First thing, the staff seems completely undertrained, which ok, we have been all there once, but this was too much, like getting your drinks when you pretty much finished your meal because they had not idea what table where you sat at. Food completely tasteless.
Stayed 4 nights in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was not open when I arrived on May 24th. Expedia charged me $966 while they were still in the building process and the resort were not open for resort guests. They never informed me about that until I arrived to this resort and I did not have any more time to find myself another resort. I placed the booking order on March 24th and arrived on May 24th and they were not open for guests.
Stayed 7 nights in May 2021

10/10 Excellent

Rajvinder Kaur

Stayed 4 nights in May 2025