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Meliá Isla Canela

4.0 star property
Family-friendly beachfront location with outdoor pool

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Photo gallery for Meliá Isla Canela

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Front of property
Lobby
On the beach, sun loungers, beach umbrellas, beach towels
Courtyard

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for The Level, Sea View

The Level, Sea View | Minibar, in-room safe, blackout drapes, soundproofing

The Level, Sea View

Highlights

Deck/patio
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms, Sea View (2+2)

Minibar, in-room safe, blackout drapes, soundproofing

Family Room, Connecting Rooms, Sea View (2+2)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 38 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, Connecting Rooms, Sea View (4AD)

Minibar, in-room safe, blackout drapes, soundproofing

Family Room, Connecting Rooms, Sea View (4AD)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 38 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Level, Room

Minibar, in-room safe, blackout drapes, soundproofing

The Level, Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for The Level, Premium Room, Sea View

Combined shower/tub, eco-friendly toiletries, hair dryer, bidet

The Level, Premium Room, Sea View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Family Room, Connecting Rooms, Sea View (Premium, 2+2)

Minibar, in-room safe, blackout drapes, soundproofing

Family Room, Connecting Rooms, Sea View (Premium, 2+2)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, Connecting Rooms, Sea View (Premium)

Minibar, in-room safe, blackout drapes, soundproofing

Family Room, Connecting Rooms, Sea View (Premium)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, blackout drapes, soundproofing

Premium Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 26 sq m
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Melia Room, Sea View

Melia Room, Sea View | View from room

Melia Room, Sea View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Bidet
  • 19 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for The Level, Suite, Sea View

Minibar, in-room safe, blackout drapes, soundproofing

The Level, Suite, Sea View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Shower/tub combination
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room, Sea View (2+1)

Minibar, in-room safe, blackout drapes, soundproofing

Family Room, Sea View (2+1)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Bidet
  • 29 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room (2+1)

Minibar, in-room safe, blackout drapes, soundproofing

Family Room (2+1)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Bidet
  • 29 sq m
  • Resort view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room (2+2)

Minibar, in-room safe, blackout drapes, soundproofing

Family Room (2+2)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Bidet
  • 29 sq m
  • Beach view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, Sea View (The Level, 2+2)

Minibar, in-room safe, blackout drapes, soundproofing

Family Room, Sea View (The Level, 2+2)

Highlights

Deck/patio
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite The Level

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite The Level

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Room, Sea View (2+2)

Minibar, in-room safe, blackout drapes, soundproofing

Family Room, Sea View (2+2)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
Bidet
  • 29 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Sea View (The Level, 2+2)

Minibar, in-room safe, blackout drapes, soundproofing

Suite, Sea View (The Level, 2+2)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Shower/tub combination
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Room (with Views)

Premium Room (with Views) | Minibar, in-room safe, blackout drapes, soundproofing

Premium Room (with Views)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Family Room, Sea View (The Level, 3AD)

Minibar, in-room safe, blackout drapes, soundproofing

Family Room, Sea View (The Level, 3AD)

Highlights

Deck/patio
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 29 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for The Level, Executive Suite, Sea View

The Level, Executive Suite, Sea View | View from room

The Level, Executive Suite, Sea View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Shower/tub combination
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for The Level, Junior Suite, Sea View

Minibar, in-room safe, blackout drapes, soundproofing

The Level, Junior Suite, Sea View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Shower/tub combination
  • 37 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for The Level Premium Double Room with Ocean View

Minibar, in-room safe, blackout drapes, soundproofing

The Level Premium Double Room with Ocean View

  • Sleeps 2
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for the Level Junior Suite with Ocean View

Minibar, in-room safe, blackout drapes, soundproofing

the Level Junior Suite with Ocean View

  • Sleeps 2
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Double Family Ocean View Room

Minibar, in-room safe, blackout drapes, soundproofing

Double Family Ocean View Room

  • Sleeps 3
  • 1 King Bed

View all photos for Family Double Room

Minibar, in-room safe, blackout drapes, soundproofing

Family Double Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for DOBLE GRAND PREMIUM THE LEVEL

Minibar, in-room safe, blackout drapes, soundproofing

DOBLE GRAND PREMIUM THE LEVEL

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Ocean View

Minibar, in-room safe, blackout drapes, soundproofing

Double Room Ocean View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double Room

Minibar, in-room safe, blackout drapes, soundproofing

Premium Double Room

  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite

  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Double Room with Sea View

Minibar, in-room safe, blackout drapes, soundproofing

Premium Double Room with Sea View

  • Sleeps 2
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for The Level Room With Ocean View

Minibar, in-room safe, blackout drapes, soundproofing

The Level Room With Ocean View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Connected Family Room Ocean View

Minibar, in-room safe, blackout drapes, soundproofing

Connected Family Room Ocean View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Connected Family Room Lateral Sea View

Minibar, in-room safe, blackout drapes, soundproofing

Connected Family Room Lateral Sea View

  • Sleeps 4
  • 2 Twin Beds

View all photos for The Level Family Ocean View

Minibar, in-room safe, blackout drapes, soundproofing

The Level Family Ocean View

  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Map
Avenida de la Mojarra s/n, Ayamonte, Huelva, 21409

What's nearby

  • Isla Canela Marina - 3 min walk - 0.3 km
  • Isla Canela Golf Course - 9 min drive - 7.7 km
  • Central Beach - 20 min drive - 3.6 km
  • La Antilla Beach - 26 min drive - 14.1 km
  • Monte Gordo Beach - 31 min drive - 28.8 km

Getting around

  • Castro Marim Station - 32 min drive

Restaurants

  • ‪Café Pub Neptuno - ‬4 min walk
  • ‪A3 - Casa Manolo - ‬5 min walk
  • ‪Cafe Dante - ‬5 min walk
  • ‪Cerveceria Cayuelitas - ‬4 min walk
  • ‪El Faro del Cantil - ‬29 min drive

About this property

Meliá Isla Canela

Upscale eco-certified hotel near Central Beach
Located close to Isla Canela Golf Course and Islantilla Golf Club, Meliá Isla Canela provides an adjacent golf course, a poolside bar, and a terrace. With amenities like a beachfront location and sun loungers, this hotel is the perfect place to soak up the sun. Indulge in a manicure/pedicure, a body treatment, and a facial at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a hair salon.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and an outdoor tennis court
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Access to a nearby indoor pool, babysitting (surcharge), and a 24-hour front desk
Room features
All 358 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, bidets, and shower/tub combinations
  • Flat-screen TVs with satellite channels
  • Free infant beds, ceiling fans, and daily housekeeping

All inclusive details

All-inclusive room rates at Meliá Isla Canela are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 19 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 15 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Punta Lounge-Bar
  • Las Marismas Lobby Bar
  • Pool Bar Los Esteros
  • Restaurante Mosaico

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a nature reserve
  • On a river
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1999
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between October 30 and March 31.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 19 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Meliá Atlántico Isla Canela Ayamonte
Meliá Atlántico Isla Canela Hotel
Meliá Atlántico Isla Canela Hotel Ayamonte
Riu Atlantico Isla Canela
Meliá Atlántico Isla Canela
Meliá Isla Canela Hotel
Meliá Isla Canela Ayamonte
Melia Atlántico Isla Canela
Meliá Atlántico Isla Canela
Meliá Isla Canela Hotel Ayamonte

Frequently asked questions

Does Meliá Isla Canela have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Meliá Isla Canela pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Meliá Isla Canela?

Self parking is available for EUR 19 per day. Limited spots are available.

What time is check-in at Meliá Isla Canela?

Check-in start time: 6:00 AM; Check-in end time: anytime.

What time is check-out at Meliá Isla Canela?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Meliá Isla Canela provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Meliá Isla Canela?

Some rate plans available at this hotel are all-inclusive.

Where is Meliá Isla Canela located?

Located in Ayamonte, this beachfront hotel is next to a golf course, 2.4 mi (3.9 km) from Central Beach, and within 20 mi (32 km) of Isla Canela Golf Course and Monte Gordo Beach. Casino Monte Gordo and Verde Beach are also within 20 mi (32 km).

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Meliá Isla Canela Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 39 out of 86 reviews
Rating 8 - Good. 35 out of 86 reviews
Rating 6 - Okay. 6 out of 86 reviews
Rating 4 - Poor. 6 out of 86 reviews
Rating 2 - Terrible. 0 out of 86 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lourdes

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025

4/10 Poor

Marija

Disliked: Amenities, property conditions & facilities
Pictures are misleading. My room had no view to the sea/ocean. Food and its presentation was poor, no attention to detail. Also had questions prior to my stay, but no one got back to me. Spa is not really a Spa, only indoor pool. There are massages/treatments availble.
Stayed 6 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia magnífica

Nuestra experiencia ha sido estupenda, nos ha encantado, tanto el hotel como su personal encantador.
Stayed 2 nights in Apr 2023

4/10 Poor

Maria Rocio

10/10 Excellent

Vicente Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel en si es fantástico y el trato exquisito
Stayed 7 nights in Oct 2022

8/10 Good

diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2022

10/10 Excellent

EUGENIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2022

10/10 Excellent

SERGIO

Stayed 1 night in Jul 2022

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó todo
Stayed 4 nights in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Entre fleuve et océan

Stayed 2 nights in Aug 2020

4/10 Poor

Robin

Liked: Room comfort
Disliked: Staff & service

Could do so much better

Hotel had lots of potential but sadly not realised. At check-in they wanted the paper "voucher" which we did not have as it was booked while "in transit" but eventually they linked our e-mail confirmation to their system so that they could print it out - all a bit of a faff in 21st century. The room was pleasant with a limited sea view from the balcony. On the first day there was a bottle of water supplied for tea/coffee making but this was not replenished on the second day. A water mark left by a glass on the desk surface wasn't cleaned away, yet I was able to remove it with a tissue and some water! The food at the evening buffet was plentiful and choice was good but everything that should have been hot was lukewarm at best which detracted from the experience and the staff in the restaurant good benefit from some "charm schooling". Breakfast could have been very good but again eggs, omelettes, pancakes were cooked in batches and left to go cold - no wonder there is a microwave in the buffet area - it may have originally been for reheating baby food but sadly it was the only way to make the food palatable. A fire alarm went off one afternoon while we were there and when we reported to reception and asked if it was a drill the receptionist just smiled saying "I know the alarm is ringing!" We stayed in the low season and most other guests seemed to be on golfing breaks, but the hotel itself could do so much better as the facilities are there but service needs improving.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a very relaxed vibe and was perfectly positioned for the award winning beach
Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Great stay, loved the pools and excellent food. Would love to stay again
Stayed 2 nights in Jul 2019

4/10 Poor

Manuel

Disliked: Cleanliness

Por lo que se paga poca calidad

Esperaba más de un Melia, mucha burocracia para la entrada mucha firma pero después de que aseguran te indican a medias y arréglate la habitación no era la contratada del montón
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
el buffet decepcionante no está a la altura de la marca Melia y menos teniendo en cuenta lo que se paga. La calidad y presentacion de los alimentos es muy mejorable. Todo el hotel necesita una buena remodelación mobiliario en general,las hamacas de la playa viejísimas y además te cobran diez euros por usarlas. La falta de personal en el buffet a pesar del esfuerzo de los camareros que no paran ,es la consecuencia de que las mesas estén sin recoger y todo sucio. Estuvimos tres dias y cada día pasaba lo mismo. Las camas están bien. Lo que llaman spa es solo una pequeña piscina sin ningún chorro ni nada. Al menos está incluido en el precio. Nos hemos ido muy decepcionados!!
Stayed 3 nights in Jun 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Meliá Atlántico - Isla Canela

Amazing hotel and beautiful area. Food, service and value for money excellent.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
The Hotel is in a very good position close to the beach in Isla Canela. We had a superior room on the 4th floor with a good view of the sea. The room size was ok but not spacious as was the balcony, however it was very clean. Room facilities for a 4 star hotel were poor - no dressing gowns, no hotel information folder, soap shampoo etc in wall dispensers and little else. The breakfast buffet was very good with plenty of choice, we didn't have dinner at the hotel as we prefer to eat at local restaurants as it is usually better and less expensive than hotel buffets. There is an Italian restuarant in the hotel but no other choice. Bar drinks were reasonably priced but service was very slow at times. The pool and outside areas are nice and well maintained. Overall we enjoyed our stay but felt that one week was long enough.
Stayed 7 nights in May 2019

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó especialmente la ubicación, el servicio de restaurante y la atención del personal.
Stayed 3 nights in Apr 2019

10/10 Excellent

Raquel, Valencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Encantadores en todo momento. Les comuniqué que íbamos de viaje de luna de miel y me prepararon una bienvenida espectacular. Gracias a todos y volveré sin dudarlo.
Stayed 5 nights in Oct 2018

10/10 Excellent

Jill Headon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Re-visited

Our seventh visit to The Melia Atlantico - it didn't disappoint but not sure what 'The Level' is trying to provide other than a them and us situation. A great place for a holiday if you aren't expecting lots of shops and entertainment. Fabulous beach which is never crowded. Some good bars and restaurants around the marina and short bus ride to Ayamont. Worth a visit.
Stayed 10 nights in Sep 2018

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good to relax by the sea ...

Good facilities , good location , good food . Just what was needed to charge the batteries
Stayed 3 nights in Oct 2018

8/10 Good

javier, ourense

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel esta bien en general aunque algo retirado. La estancia fue buena pero si me quedo con lo mejor fue el personal de animación, son de lo mejor.
Stayed 9 nights in Sep 2018